Fulfillment Team Lead

Hot-Topic-d1d78d2; La Vergne (TN); On-site; USD 25,000 - 28,000; Full time

Job summary

Hot Topic in the United States is seeking a Team Lead for our distribution center. You will guide associates through receiving, picking, packing, sorting, auditing, and shipping tasks to ensure accuracy and efficiency.

You’ll train staff, conduct observations, and partner with Supervisors to balance workflow while maintaining safety and quality standards in a fast-paced environment.

Qualifications

• Experience coordinating a team in a fast-paced environment.
• Ability to guide others, provide feedback, and train associates.
• Commitment to safety, quality, and production standards.

Responsibilities

• Lead associates to meet distribution center goals and accuracy.
• Monitor workflows and adjust staffing as needed with Supervisors.
• Train and evaluate performance; ensure procedures are followed.
• Maintain paperwork accuracy and safety/quality standards.
• Communicate issues and needs with Supervisors and departments.
• Perform duties as needed to support production targets.

Skills

Overseeing a function

Team leadership

Communication

Safety compliance

Job description

Our Team Leads assist with leading associates to ensure accurate, efficient, and timely distribution center operations, including receiving, picking, packing, sorting, recording, auditing, and shipping of goods. This position reports to the Supervisor, DC.

Pay Range: $18.75hr - $20.25hr

Please note the pay range for this position starts as listed in the job posting, but other factors such as shift will determine the final salary for potential new hires.

WHAT YOULL DO

• Ensures all associates are equipped to work productively and follow recommended best practices
• Conducts job observations as requested and provides training and feedback to associates if needed
• Conducts audits to ensure accuracy within the department
• Ensures sufficient workflow in the area by communicating with Supervisors and fellow Team Leads from supporting departments.
• Assigns tasks for daily goals and suggests staffing adjustments to the Supervisor
• Ensures paperwork is completed correctly and all procedures are followed
• Assists in evaluating the performance of assigned associates.
• Communicate with Supervisors on concerns and any needs in your assigned area
• Supports all safety and quality performance standards
• Performs distribution job tasks when not actively responsible for the group and demonstrates work level that meets or exceeds established production standards.
• Performs other job duties as needed

WHAT YOULL NEED

• Experience in overseeing a function or work group.
• Ability to apply basic algebra and math skills.
• Flexible and adaptive to the environment, changes, challenges, job duties, and work schedules.
• Illustrates a dedication to meeting the requirements of internal and external customers, responding to all customer requests promptly and thoroughly.
• Strong communication skills including the ability to work in a team environment, give honest, direct feedback, and is a solid verbal and written communicator.
• Upholds and furthers HOTT’s culture and values. Inquisitiveness and an open mind regarding teen music and fashion trends.
• Meets deadlines, prioritizes appropriately, copes well with change, and maintains composure under pressure.
• Is accountable for results, approaches obstacles proactively and looks for ways to resolve problems and issues.
• Reliable transportation
• This role requires physical stamina and attention to detail in a fast-paced warehouse environment.
• Responsibilities include standing and walking for extended periods, frequently lifting and carrying boxes up to 50 lbs., and bending, reaching, twisting, and performing repetitive motions while maintaining safety, quality, and productivity standards.

$18.75 - $20.25 an hour

Monday-Thursday 4:45am-3:15pm / 4:55am-3:25pm - $18.75hr

Sunday-Wednesday 4:00pm-2:30am - $19.25hr

Friday-Sunday 4:45am-5:15pm / 5:00am-5:30pm - $20.25hr

Our company participates in E-Verify. E-Verify is a program that electronically confirms a candidate's eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to the records contained in the Social Security Administration and Department of Homeland Security (DHS) databases. This helps employers verify the identity and employment eligibility of newly hired employees.