Fulfillment Specialist: Precision Picking & Customer-First Service

Lowe's Companies, Inc.; Ormond Beach (FL); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's is seeking a dedicated associate in Florida to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will operate powered equipment and maintain SIMS compliance while delivering high-quality service and resolving inquiries with customers and teammates.

Qualifications include 6 months of computer and retail technology experience, with a must-have forklift/order picker certification. High school diploma or GED preferred.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Computer experience

Retail technology experience

Powered equipment certification

Education

High school diploma or GED

Tools

SIMS compliance

Orders App

Job description

Lowe's is seeking a dedicated associate in Florida to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will operate powered equipment and maintain SIMS compliance while delivering high-quality service and resolving inquiries with customers and teammates.

Qualifications include 6 months of computer and retail technology experience, with a must-have forklift/order picker certification. High school diploma or GED preferred.