Fulfillment Specialist: On-Time, Customer-First Orders

Lowe's Companies, Inc.; Monaca (Beaver County); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Lowe's Stores in Monaca, PA is hiring for a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with speed and accuracy. You will maintain clean staging areas, support inventory accuracy using the Orders App, and stay certified on powered equipment while upholding safety standards.

This role emphasizes strong customer service, quality item selection, and effective teamwork to connect customers with the right colleagues.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying data).
• 6 months of experience with common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck (required).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy using the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork.

Skills

Computer literacy

Retail tech familiarity

Powered equipment certification

Education

High school diploma or GED

Tools

Orders App

SIMS

Job description

Lowe's Stores in Monaca, PA is hiring for a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with speed and accuracy. You will maintain clean staging areas, support inventory accuracy using the Orders App, and stay certified on powered equipment while upholding safety standards.

This role emphasizes strong customer service, quality item selection, and effective teamwork to connect customers with the right colleagues.