Fulfillment Specialist – Forklift & Order Picker Certified

Lowe's; Mount Sterling (KY); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Lowe's in Mount Sterling, KY is seeking a customer-focused associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean and safe.

You will deliver excellent service by guiding customers to quality items, validating orders, answering questions, and connecting customers with the right associates. A valid forklift, order picker, and reach-truck certification is required or must be obtained.

Qualifications

• 6 months of experience using a computer.
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification required (Forklift, Order Picker, Reach Truck).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by choosing high quality items, validating orders, and answering questions.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App, maintaining SIMS compliance, and resolving short picks.
• Complete administrative, maintenance, and readiness tasks such as audits and order follow-ups.
• Report safety or theft concerns promptly and collaborate with leadership.
• Achieve daily duties with a customer-first mindset and strong teamwork.

Skills

Computer literacy

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's in Mount Sterling, KY is seeking a customer-focused associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean and safe.

You will deliver excellent service by guiding customers to quality items, validating orders, answering questions, and connecting customers with the right associates. A valid forklift, order picker, and reach-truck certification is required or must be obtained.