Fulfillment Specialist: Forklift Certified & Inventory Focus

Lowe's Companies, Inc.; Walton (KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe’s is seeking a Fulfillment Associate in Walton, Kentucky to pick, stage, and fulfill customer orders with accuracy and care. You will operate powered equipment and maintain safety standards while supporting inventory and customer service goals.

Qualifications include basic computer use, familiarity with retail tech, and a forklift/order picker certification. High school diploma or GED preferred and a willingness to work in a fast-paced retail environment.

Qualifications

• 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• Preferred: high school diploma or GED; 6 months of retail experience; 6 months of customer service or product fulfillment in home improvement or hardware retail.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Education

High school diploma or GED

Job description

Lowe’s is seeking a Fulfillment Associate in Walton, Kentucky to pick, stage, and fulfill customer orders with accuracy and care. You will operate powered equipment and maintain safety standards while supporting inventory and customer service goals.

Qualifications include basic computer use, familiarity with retail tech, and a forklift/order picker certification. High school diploma or GED preferred and a willingness to work in a fast-paced retail environment.