Fulfillment Specialist: Forklift & Order Picker

Lowe's; Cedar Rapids (IA); On-site; USD 21,000 - 25,000; Full time

Job summary

Lowe's in Cedar Rapids, IA is seeking a customer-focused associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will keep staging areas clean and safe while delivering high-quality service and helping customers connect with the right associates.

Responsibilities include operating certified powered equipment, ensuring inventory accuracy, and performing audits and follow-ups.

Qualifications

• 6 months of computer use experience.
• 6 months of experience with common retail technology (phones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer use

Education

High school diploma or GED

Tools

Forklift certs

Job description

Lowe's in Cedar Rapids, IA is seeking a customer-focused associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will keep staging areas clean and safe while delivering high-quality service and helping customers connect with the right associates.

Responsibilities include operating certified powered equipment, ensuring inventory accuracy, and performing audits and follow-ups.