Fulfillment Specialist - Forklift Certified & CustomerFocused

Lowe's Companies, Inc.; Goodyear (AZ); Hybrid; USD 29,000 - 36,000; Full time

Job summary

Lowe's Companies, Inc. in Goodyear, AZ is seeking a fulfillment associate to pick, stage, inspect, and fulfill customer orders with a focus on accuracy and safety.

You will operate certified powered equipment, support inventory accuracy, and collaborate with store teams to deliver exceptional customer service. Prior retail exposure is a plus; candidates must obtain required certifications if needed.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (required; obtain if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time; keep staging areas clean and safe.
• Deliver excellent service by selecting high-quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management; report safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer literacy

Retail tech experience

Powered equipment certification

Education

High school diploma or GED

Tools

Counterbalance forklift

Order picker

Narrow aisle reach truck

Job description

Lowe's Companies, Inc. in Goodyear, AZ is seeking a fulfillment associate to pick, stage, inspect, and fulfill customer orders with a focus on accuracy and safety.

You will operate certified powered equipment, support inventory accuracy, and collaborate with store teams to deliver exceptional customer service. Prior retail exposure is a plus; candidates must obtain required certifications if needed.