Fulfillment Specialist: Forklift-Certified & Customer-Focused

Lowe's; Baton Rouge (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's in Baton Rouge is seeking an associate to pick, stage, inspect, and fulfill customer orders with accuracy and urgency. You will engage customers, validate orders, and connect them with the right store associates as needed.

The role requires at least 6 months of computer use and familiarity with retail tech, plus powered equipment certification. You will help maintain inventory accuracy and support daily store operations with teamwork and safety in mind.

Qualifications

• 6 months of computer experience (inputting, accessing, modifying, outputting information).
• 6 months of experience with common retail technology (smartphones/tablets).
• Powered equipment certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) or to be obtained.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech experience

Customer service

Education

High school diploma or GED

6 Months of Retail experience

Tools

Powered equipment certification

Forklift

Order picker

Job description

Lowe's in Baton Rouge is seeking an associate to pick, stage, inspect, and fulfill customer orders with accuracy and urgency. You will engage customers, validate orders, and connect them with the right store associates as needed.

The role requires at least 6 months of computer use and familiarity with retail tech, plus powered equipment certification. You will help maintain inventory accuracy and support daily store operations with teamwork and safety in mind.