Fulfillment Specialist (Forklift Certified) | Customer Focus

Lowe's; Tulsa (OK); On-site; USD 19,000 - 22,000; Full time

Job summary

Lowe's is seeking a fulfillment associate in Tulsa, OK to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will deliver excellent service by validating orders, answering questions, and connecting customers with the right associates.

You will operate certified powered equipment, participate in inventory accuracy efforts, and handle administrative tasks while upholding a customer-first approach and strong teamwork.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months of experience using common retail technology (smartphones and tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's is seeking a fulfillment associate in Tulsa, OK to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will deliver excellent service by validating orders, answering questions, and connecting customers with the right associates.

You will operate certified powered equipment, participate in inventory accuracy efforts, and handle administrative tasks while upholding a customer-first approach and strong teamwork.