Fulfillment Specialist - Forklift Certified & Customer-First

Lowe's; Lexington (NC); On-site; USD 17,000 - 23,000; Full time

Job summary

Lowe's is hiring at select North Carolina locations to support customer orders in a fast-paced retail environment. You will pick, stage, inspect, and fulfill orders while maintaining clean, safe staging areas and delivering high-quality service to customers.

Responsibilities include operating powered equipment, validating orders, assisting customers, and collaborating with teammates to ensure accurate inventory and timely deliveries. A reliable team player with basic tech skills fits well.

Qualifications

• Must have basic computer skills and ability to navigate orders systems.
• Comfort with retail technology such as smartphones and tablets.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's is hiring at select North Carolina locations to support customer orders in a fast-paced retail environment. You will pick, stage, inspect, and fulfill orders while maintaining clean, safe staging areas and delivering high-quality service to customers.

Responsibilities include operating powered equipment, validating orders, assisting customers, and collaborating with teammates to ensure accurate inventory and timely deliveries. A reliable team player with basic tech skills fits well.