Fulfillment Specialist - Forklift & Order Picker Certified

Lowe's; Shelby (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Lowe's in Shelby, NC is seeking a Warehouse Associate to pick, stage, inspect, and fulfill customer orders accurately, while keeping staging areas clean and safe.

You will deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates. Power equipment certification is required or must be obtained; the role supports inventory accuracy and teamwork in a fast-paced home improvement environment.

Qualifications

• 6 Months of Experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 Months of Experience using common retail technology (smart phones, tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's in Shelby, NC is seeking a Warehouse Associate to pick, stage, inspect, and fulfill customer orders accurately, while keeping staging areas clean and safe.

You will deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates. Power equipment certification is required or must be obtained; the role supports inventory accuracy and teamwork in a fast-paced home improvement environment.