Fulfillment Specialist-Forklift-Certified & Customer-First

Lowe's; Indiana (PA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe’s is hiring a Warehouse/Stocking associate to pick, stage, inspect, and fulfill customer orders with accuracy and care. The role emphasizes safety, inventory control, and exceptional customer service.

You will operate powered equipment, maintain clean staging areas, and coordinate with leadership to resolve short picks, while supporting a small team with strong communication and reliability.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months of experience using common retail technology (smartphones/tablets)
• Powered Equipment Certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck); must obtain if not already certified

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy using the Orders App, maintain SIMS compliance, and partner with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, reporting safety or theft concerns promptly.

Skills

Customer service

Teamwork

Communication

Safety compliance

Inventory accuracy

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s is hiring a Warehouse/Stocking associate to pick, stage, inspect, and fulfill customer orders with accuracy and care. The role emphasizes safety, inventory control, and exceptional customer service.

You will operate powered equipment, maintain clean staging areas, and coordinate with leadership to resolve short picks, while supporting a small team with strong communication and reliability.