Fulfillment Specialist (Forklift Certified) - Customer First

Lowe's; Broken Arrow (OK); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's in Broken Arrow, OK is hiring for a Store Associate to help customers, process orders, and maintain stock accuracy. You will stage, inspect, and fulfill orders while delivering friendly, reliable service in a fast-paced retail environment.

The role requires basic computer use and familiarity with retail tech, plus forklift certification. Prior retail or customer-service experience is a plus; training is provided where needed.

Qualifications

• Six months of computer experience including input/output of data.
• Six months using retail technology such as smartphones or tablets.
• Powered equipment certification required (Forklift, Order Picker, Reach Truck); must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver service by selecting quality items, validating orders, and guiding customers.
• Operate and certify powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS.
• Complete audits, follow-ups, and locker management, reporting issues promptly.
• Maintain a customer-first mindset with strong communication and teamwork.
• May perform other duties to support the needs of the business.

Skills

Computer basics

Retail technology

Customer service

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's in Broken Arrow, OK is hiring for a Store Associate to help customers, process orders, and maintain stock accuracy. You will stage, inspect, and fulfill orders while delivering friendly, reliable service in a fast-paced retail environment.

The role requires basic computer use and familiarity with retail tech, plus forklift certification. Prior retail or customer-service experience is a plus; training is provided where needed.