Fulfillment Specialist - Forklift Certified

Lowe's; Zanesville (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's in Ohio is hiring for a store support role focused on order fulfillment, customer service, and safe operation of powered equipment. This position emphasizes accuracy, proactive communication, and teamwork to keep shelves stocked and customers helped efficiently.

The role requires basic computer use, familiarity with retail tech, and forklift/order picker certifications (or willingness to obtain). Starting pay varies by location and experience.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech experience

Education

High school diploma or GED

Tools

Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's in Ohio is hiring for a store support role focused on order fulfillment, customer service, and safe operation of powered equipment. This position emphasizes accuracy, proactive communication, and teamwork to keep shelves stocked and customers helped efficiently.

The role requires basic computer use, familiarity with retail tech, and forklift/order picker certifications (or willingness to obtain). Starting pay varies by location and experience.