Fulfillment Specialist - Forklift Certified, Customer-Focused

Lowe's; MIDDLETOWN (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe’s in Middletown, OH is hiring a retail fulfillment associate to process customer orders, stage items, and maintain a safe, clean work area. You will inspect products, assist customers, operate powered equipment with required certification, and work with teammates to meet daily targets while upholding safety and quality standards.

Experience with computers and basic retail technology is welcomed; a high school diploma is preferred.

Qualifications

• 6 months of computer experience including inputting, accessing, modifying, or outputting information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck); must be obtained if not already certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech familiarity

Education

High school diploma or GED

Tools

Powered Equipment Certification

Job description

Lowe’s in Middletown, OH is hiring a retail fulfillment associate to process customer orders, stage items, and maintain a safe, clean work area. You will inspect products, assist customers, operate powered equipment with required certification, and work with teammates to meet daily targets while upholding safety and quality standards.

Experience with computers and basic retail technology is welcomed; a high school diploma is preferred.