Fulfillment Specialist - Forklift Certified

Lowe's; Poway (CA); Hybrid; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company

Employee Discount

Paid time off based on role

Educational support programs

Job summary

Lowe’s in Poway, CA is hiring for a customer fulfillment associate role. You will pick, stage, inspect, and fulfill orders with accuracy and care, while delivering friendly service and guiding customers to the right associates. You’ll operate certified powered equipment and follow all safety requirements.

The position emphasizes teamwork, safety, and inventory accuracy using retail apps; a positive attitude and reliability are essential. Physical readiness is required for daily duties.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones, tablets).
• Powered Equipment Certification required (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, and answering questions.
• Operate and certify powered equipment and follow safety requirements.
• Support inventory accuracy using Orders App and SIMS compliance; work with leadership to resolve short picks.
• Complete administrative and readiness tasks; report safety or theft concerns promptly.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Basic computer skills

Retail technology experience

Education

High school diploma or GED

Tools

Powered Equipment Certification (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck)

Job description

Lowe’s in Poway, CA is hiring for a customer fulfillment associate role. You will pick, stage, inspect, and fulfill orders with accuracy and care, while delivering friendly service and guiding customers to the right associates. You’ll operate certified powered equipment and follow all safety requirements.

The position emphasizes teamwork, safety, and inventory accuracy using retail apps; a positive attitude and reliability are essential. Physical readiness is required for daily duties.