Fulfillment Specialist - Fast & Accurate Order Picker

Lowe's; Kailua (HI); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account with company

Employee Assistance Program

Discounts on Lowe's products

Job summary

Lowe’s Kailua, Hawaii is seeking a Frontline Associate to pick, stage, and fulfill customer orders with accuracy while keeping the work area clean and safe. You will validate orders, answer customer questions, and connect customers with the right associates when needed.

The role requires certification in powered equipment or the ability to obtain it, plus basic computer and mobile retail tech experience. Commitment to safety and teamwork is essential in a fast-paced home improvement environment.

Qualifications

• 6 Months of Experience using a computer
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Communication

Computer skills

Retail technology

Education

High school diploma or GED

Tools

Forklift certification

Order Picker certification

Narrow Aisle Reach Truck certification

Job description

Lowe’s Kailua, Hawaii is seeking a Frontline Associate to pick, stage, and fulfill customer orders with accuracy while keeping the work area clean and safe. You will validate orders, answer customer questions, and connect customers with the right associates when needed.

The role requires certification in powered equipment or the ability to obtain it, plus basic computer and mobile retail tech experience. Commitment to safety and teamwork is essential in a fast-paced home improvement environment.