Fulfillment Associate: Fast, Customer-First Order Picker

Lowe's; Granbury (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe’s is hiring a dedicated team member to pick, stage, and fulfill customer orders in a fast-paced retail environment.

Responsibilities include delivering excellent service, validating orders, and partnering with store associates to connect customers with the right help. Must maintain powered equipment certifications and uphold safety standards. This full-time role supports inventory accuracy and daily operations.

Qualifications

• 6 months of experience using a computer
• 6 months of experience using common retail technology (smartphones/tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance forklift

Order picker

Narrow Aisle Reach Truck

Job description

Lowe’s is hiring a dedicated team member to pick, stage, and fulfill customer orders in a fast-paced retail environment.

Responsibilities include delivering excellent service, validating orders, and partnering with store associates to connect customers with the right help. Must maintain powered equipment certifications and uphold safety standards. This full-time role supports inventory accuracy and daily operations.