Fulfillment Specialist – Evening Shift (Wilmington)

Wolters Kluwer International; Wilmington (DE); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer in Wilmington, DE is seeking a Fulfillment Associate to ensure customer orders are entered accurately and shipped on time. This entry‑level role supports order administration, packaging preparation, and coordination with vendors while learning foundational supply chain skills.

You will work in a small team, rely on order entry software, maintain records, and uphold customer service standards. Hours are 12:00 p.m.

Qualifications

• Proficiency in using order entry software.
• Ability to maintain accuracy in order processing.
• Basic understanding of customer service principles.
• Effective verbal and written communication skills.
• Ability to manage time and prioritize tasks.
• Willingness to work collaboratively with team members.
• Understanding of inventory checks and reporting.
• Ability to maintain and organize operational documents.

Responsibilities

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third‑party vendors for order fulfillment.
• Support inventory checks and report any discrepancies.
• Maintain operational documents and records.
• Assist in demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.

Skills

Order entry software

Accurate order processing

Customer service basics

Verbal and written communication

Time management

Team collaboration

Inventory checks

Documentation and record keeping

Office work in Wilmington, DE

Tools

Order entry software

Job description

Wolters Kluwer in Wilmington, DE is seeking a Fulfillment Associate to ensure customer orders are entered accurately and shipped on time. This entry‑level role supports order administration, packaging preparation, and coordination with vendors while learning foundational supply chain skills.

You will work in a small team, rely on order entry software, maintain records, and uphold customer service standards. Hours are 12:00 p.m.