Fulfillment Specialist: Equipment-Certified, Customer-Driven

Lowe's Companies, Inc.; Wooster (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lowe's Companies, Inc. in Wooster, OH is hiring for an Order Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy and on time.

You will maintain clean staging areas and assist customers by directing them to the right associates. Responsibilities include operating certified powered equipment, ensuring safety, using the Orders App to aid inventory accuracy, and collaborating with leadership to resolve short picks.

Qualifications

• Six months of computer experience and basic data input.
• Six months using common retail technology (phones/tablets).
• Powered Equipment Certification: Forklift, Order Picker, and Reach Truck (or must obtain).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by guiding customers and answering questions.
• Operate and certify powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete audits, follow-ups, and locker management; report safety concerns.
• Maintain a customer-first mindset with strong communication and teamwork.
• May take on additional duties to support the business.

Skills

Basic Computer Skills

Retail Technology Familiarity

Forklift Operation

Education

High School Diploma or GED

Job description

Lowe's Companies, Inc. in Wooster, OH is hiring for an Order Fulfillment Associate to pick, stage, inspect, and fulfill customer orders with accuracy and on time.

You will maintain clean staging areas and assist customers by directing them to the right associates. Responsibilities include operating certified powered equipment, ensuring safety, using the Orders App to aid inventory accuracy, and collaborating with leadership to resolve short picks.