Fulfillment Specialist – Entry‑Level Order & Shipping

Wolters Kluwer; Wilmington (DE); On-site; USD 28,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

Dental plans

Vision plans

401(k)

Job summary

Wolters Kluwer in Wilmington, DE is seeking a Fulfillment Associate to ensure orders are entered accurately and shipped on time, while supporting inventory checks and documentation. This entry-level role offers growth, a cooperative team environment and generous benefits, with opportunities to learn core supply chain operations and contribute to customer service excellence at WK.

Hours are 12:00 p.m. - 9:00 a.m., Monday through Friday, with no weekends, at 1209 North Orange Street.

Qualifications

• Proficiency with order entry software and systems.
• Ability to maintain accuracy in order processing and records.
• Basic understanding of customer service principles.
• Strong written and verbal communication skills.
• Good time management and prioritization abilities.
• Willingness to collaborate with a team.
• Understanding of inventory checks and reporting.
• Ability to work in the Wilmington, DE office.

Responsibilities

• Accurately enter orders into the system.
• Perform order administration tasks.
• Assist with preparing packages for shipment.
• Coordinate with third-party vendors for order fulfillment.
• Support inventory checks and report discrepancies.
• Maintain operational documents and records.
• Assist in demand planning under supervision.
• Ensure customer service standards are met.
• Respond to basic customer inquiries.
• Help with general administrative duties as needed.

Skills

Order Entry Systems

Attention to Detail

Customer Service

Communication

Time Management

Team Collaboration

Inventory Management

Documentation

Job description

Wolters Kluwer in Wilmington, DE is seeking a Fulfillment Associate to ensure orders are entered accurately and shipped on time, while supporting inventory checks and documentation. This entry-level role offers growth, a cooperative team environment and generous benefits, with opportunities to learn core supply chain operations and contribute to customer service excellence at WK.

Hours are 12:00 p.m. - 9:00 a.m., Monday through Friday, with no weekends, at 1209 North Orange Street.