Fulfillment Specialist — Customer-First & Safety Certified

Lowe's Companies, Inc.; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a dependable team member in Louisville, KY to pick, stage, inspect, and fulfill customer orders with accuracy and efficiency. This role emphasizes safety, quality, and customer service while maintaining inventory accuracy and teamwork.

The position requires operating powered equipment with proper certification, using retail tech, and meeting basic computer tasks. Physical readiness and a customer-first attitude are essential for daily responsibilities at

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Job description

Lowe's Companies, Inc. is seeking a dependable team member in Louisville, KY to pick, stage, inspect, and fulfill customer orders with accuracy and efficiency. This role emphasizes safety, quality, and customer service while maintaining inventory accuracy and teamwork.

The position requires operating powered equipment with proper certification, using retail tech, and meeting basic computer tasks. Physical readiness and a customer-first attitude are essential for daily responsibilities at