Fulfillment & Receiving Specialist: Customer-Driven

Macy's; Rockaway Township (NJ); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fulfillment and Receiving Colleague in New Jersey to support store operations, maintain inventory accuracy, and ensure a smooth customer experience from receiving to curbside delivery. You will greet shoppers, resolve issues, and help deliver orders while keeping stockroom and sales floor organized.

The role emphasizes teamwork, attention to detail, and operational excellence to drive store performance and customer satisfaction in a fast-paced environment.

Qualifications

• Availability for full-time or part-time with weekend shifts.
• Ability to greet customers warmly and handle inquiries.
• Willingness to work in back-of-house and curbside environments.

Responsibilities

• Greet customers and assist with purchases and inquiries.
• Resolve customer issues and process curbside orders with care.
• Assist in receiving, stocking, and organizing stockroom and sales floor.
• Support merchandise moves and price sign updates throughout the store.
• Collaborate with team to meet daily sales goals and deliver great service.

Skills

Customer service

Teamwork

Flexible hours

Communication

Job description

Macy's is seeking a Fulfillment and Receiving Colleague in New Jersey to support store operations, maintain inventory accuracy, and ensure a smooth customer experience from receiving to curbside delivery. You will greet shoppers, resolve issues, and help deliver orders while keeping stockroom and sales floor organized.

The role emphasizes teamwork, attention to detail, and operational excellence to drive store performance and customer satisfaction in a fast-paced environment.