Fulfillment, Promotion, and Coordination Specialist

Koniag Government Services; United States; Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Parental leave

Life and disability insurance

Flexible spending accounts

Commuter benefits

Tuition reimbursement

Job summary

Koniag Government Services is seeking a Fulfillment, Promotion, and Coordination Specialist with a Secret clearance to support government programs. The role is remote and involves coordinating product fulfillment, promotional activities, and cross-functional project coordination for a federal environment.

Responsibilities include managing design handoffs, maintaining documentation, and coordinating meetings among stakeholders.

Qualifications

• Must have an active Secret clearance or be eligible for one.
• Strong coordination across multiple teams and stakeholders is required.
• Experience supporting government or DoD-aligned environments is a plus.

Responsibilities

• Coordinate end-to-end fulfillment, promotions, and coordination activities across programs and stakeholders.
• Maintain documentation, trackers, calendars, and status information.
• Prepare agendas, track actions, and provide regular status updates to leadership.

Skills

Strong organizational skills

Project coordination

Communication skills

Microsoft Office Suite

Ability to manage multiple priorities

Customer-service orientation

Education

High School Diploma or equivalent

Associate's or Bachelor's degree in business administration, communications, marketing, project management, or related field

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

Project management systems

Job description

Location: United States

Koniag Professional Services, LLC a Koniag Government Services company, is seeking a Fulfillment, Promotion, and Coordination Specialist with a Secret security clearance to support KPS and our government customer. The position is remote.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement. Koniag Professional Services, LLC seeks a Fulfillment, Promotion, and Coordination Specialist to support product fulfillment, promotional activities, and project coordination for a large federal and DoD-aligned mission environment. This position coordinates the lifecycle of print and digital products, including identification of product needs, design coordination, government approvals, production, inventory tracking, website availability, and promotion. The specialist works closely with program stakeholders, warehouse personnel, Operations Managers, and cross-functional teams across all MODES Tasks to ensure products and promotional activities are delivered accurately and on schedule. The position also provides project coordination and administrative support, helping teams organize documentation, track activities, maintain project records, and meet established milestones.

Duties & Responsibilities:

The Fulfillment, Promotion, and Coordination Specialist will:

Fulfillment Support:

• Coordinate the end-to-end fulfillment process, including identifying product needs and design requirements, coordinating final design approval, submitting approved files and specifications for printing, and supporting product distribution.
• Coordinate with the Fulfillment and Strategic Outreach Lead, warehouse personnel, Program Managers, Outreach Operations personnel, and support MODES teams throughout the fulfillment lifecycle.
• Coordinate monthly and quarterly updates to the Product Catalog Application (PCA) and Military OneSource website based on the approved promotional calendar.
• Work with Program Managers to identify product requirements for upcoming events and initiatives.
• Monitor available product inventory, coordinate reorders when necessary, and support fulfillment activities for newly requested products.
• Maintain regular communication with warehouse personnel regarding product availability and status to help ensure orderable products displayed on the website remain current.
• Maintain accurate documentation of print files, warehouse status, website status, and promotional activities within the Tasking, Assignments, and Reporting (TAR) application.
• Develop agendas and coordinate bi-weekly meetings between fulfillment stakeholders, warehouse personnel, and the MODES team.
• Track fulfillment activities, outstanding actions, approvals, and dependencies through completion.

Promotion Support:

• Coordinate weekly, monthly, and quarterly website promotional updates from initial development through government review, approval, and website launch.
• Coordinate with program and operational stakeholders to ensure promotional content aligns with planned campaigns and initiatives.
• Track promotional activities, approvals, scheduled updates, and launch status.
• Help ensure product availability and website promotional activities remain synchronized to provide a consistent user experience.

Project Support:

• Provide day-to-day project coordination and administrative support across multiple activities and workstreams.
• Support document management, task submission, assignment tracking, and status reporting through established project management systems and TAR.
• Organize, maintain, and update project files and supporting documentation.
• Work closely with Operations Managers and cross-functional teams to track activities, dependencies, assigned actions, and project milestones.
• Coordinate information and follow-up activities across program, operations, warehouse, and MODES stakeholders.
• Assist with meeting preparation, agendas, action-item tracking, and follow-up documentation.
• Maintain visibility into outstanding tasks and communicate status, risks, or dependencies to appropriate team members.

Qualifications:

Clearance Requirement:

• Must hold an active Secret clearance, supported by a Tier 3 background investigation.

Education

• High School Diploma or equivalent required.
• Associate's or Bachelor's degree in business administration, communications, marketing, project management, or a related field preferred.

Experience:

• 2-4 years of experience in project coordination, operations support, fulfillment, communications, marketing support, or a related environment.
• Experience coordinating activities across multiple teams and stakeholders.
• Experience maintaining project documentation, schedules, trackers, and action items.
• Experience supporting product fulfillment, inventory coordination, promotional activities, or similar operational processes preferred.
• Experience working in a federal government or DoD environment preferred.

Technical Knowledge:

Required:

• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Ability to maintain detailed project documentation, trackers, calendars, and status information.
• Experience working with project or task management systems.
• Ability to coordinate multiple concurrent activities, deadlines, and stakeholder requirements.

Preferred:

• Experience with website content or promotional update processes.
• Familiarity with product catalogs, inventory management, or fulfillment operations.
• Experience working with workflow, tasking, or project tracking applications.
• Familiarity with Military OneSource or similar government digital programs.

Skills:

• Strong organizational and project coordination skills.
• Excellent written and verbal communication abilities.
• Strong attention to detail and ability to maintain accurate records.
• Ability to manage multiple priorities and deadlines simultaneously.
• Ability to coordinate effectively across technical, operational, program, and government stakeholder groups.
• Strong follow-through and ability to track activities from initiation through completion.
• Ability to work effectively within structured approval and workflow processes.
• Professional customer-service orientation and ability to communicate effectively with stakeholders at multiple levels.

Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of KGS, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352