Fulfillment Pro – Forklift Certified & Customer-Focused

Lowe's; Tappahannock (VA); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

401(k) Retirement account with company

Paid time off

Lowe's Associate Discount

Tuition assistance

Education support programs

Job summary

Lowe's is hiring for a fulfillment-focused role in Virginia, USA. You will pick, stage, inspect, and fulfill customer orders while keeping areas clean and safe, and you will deliver excellent service by guiding customers to the right items and associates.

Responsibilities include operating certified equipment, maintaining inventory accuracy, and performing administrative tasks with a strong customer-first mindset.

Qualifications

• 6 Months of experience using a computer to input, access, modify, or output information.
• 6 Months of experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Education

High school diploma or GED

Job description

Lowe's is hiring for a fulfillment-focused role in Virginia, USA. You will pick, stage, inspect, and fulfill customer orders while keeping areas clean and safe, and you will deliver excellent service by guiding customers to the right items and associates.

Responsibilities include operating certified equipment, maintaining inventory accuracy, and performing administrative tasks with a strong customer-first mindset.