Fulfillment Pro: Customer-First Picker & Certified Operator

Lowe's Companies, Inc.; Franklin (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a team-oriented associate in North Carolina to pick, stage, inspect, and fulfill customer orders accurately and on time.

You will keep staging areas clean and organized, supporting inventory accuracy while using the Orders App and observing all safety protocols. The role emphasizes delivering excellent customer service, guiding shoppers to the right associates, and operating powered equipment with proper certification.

Qualifications

• At least 6 months of computer use or data entry experience.
• At least 6 months using common retail devices like smartphones or tablets.
• Certification for powered equipment is required (Forklift, Order Picker, Narrow Aisle Reach Truck).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting quality items and guiding customers to the right associates.
• Operate and maintain powered equipment following safety requirements.
• Support inventory accuracy using the Orders App and cooperate with leadership to resolve short picks.
• Complete administrative and readiness tasks, audits, and report safety or theft concerns promptly.
• Maintain a customer-first mindset and strong teamwork in daily responsibilities.
• May be assigned other duties to support business needs.

Skills

Computer experience

Retail technology experience

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is seeking a team-oriented associate in North Carolina to pick, stage, inspect, and fulfill customer orders accurately and on time.

You will keep staging areas clean and organized, supporting inventory accuracy while using the Orders App and observing all safety protocols. The role emphasizes delivering excellent customer service, guiding shoppers to the right associates, and operating powered equipment with proper certification.