Fulfillment Operations Coordinator

Safelite; Katy (TX); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Equal opportunity employer

Job summary

Safelite is seeking an Operations Coordinator to serve as the primary liaison between the fulfillment center and retail locations for ship-to-store activities. The role is primarily on the operations floor, supporting the Team Lead and Supervisor to move orders through the fulfillment process.

Key duties include releasing orders, prioritizing replenishments, preparing shipping paperwork, and communicating issues to leadership.

Qualifications

• 1-3 years relevant administrative experience in a warehouse/DC required
• 1-3 years supply chain experience preferred
• High School preferred

Responsibilities

• Release orders using daily order schedule and Korber WMS, communicate ready for load status
• Prioritize replenishments based on released orders in process
• Assist Team Lead and Supervisor to balance picking workload and adjust as needed
• Manage field inbox for issues from FC warehouse and stores, forward to leadership
• Process and bill shipped orders; prepare BOL and shipping paperwork; interact with drivers
• Manage pick assignments according to schedule and investigate order issues
• Provide updates on UPH, short ships, order fill rate, and Korber reporting as directed
• Prepare and process vendor breakage claims and maintain records
• Perform other duties as assigned and comply with policies and standards

Skills

Administrative experience

Supply chain experience

Education

High School

Tools

Oracle

AS/400

Job description

A Brief Overview

Schedule: Monday - Friday: 6:00 AM–2:30 PM

Pay Rate: $21.50/HR

The Operations Coordinator serves as the primary liaison between the fulfillment center and the retail location for ship-to-store activities. This position is predominantly based on the operations floor of the fulfillment center, providing support to the Team Lead and Supervisor in executing tasks essential for advancing orders through the fulfillment process.

What You Will Do

• Using the daily order schedule, the Operations Coordinator releases orders, manages the stage for pack and communicates ready for load status using the Korber WMS. Communicates shorts to the Inventory Control team and building leadership team. Creates flyer tags for shipping, processes Fed Ex store shipments and IPro orders.
• Prioritizes replenishments based on released orders in process
• Assist the Team Lead and Supervisor in identifying work imbalances in the picking process so adjustments can be quickly made
• Supports managing the field inbox for reported issues from FC warehouse and store locations. Responds appropriately and/or forwards the information to leadership for disposition. Monitors and responds to emails pertaining to the order, flow, staging and management of outbound orders.
• Processes and bills shipped orders. Prepares BOL and shipping paperwork. This also includes interactions with drivers when picking up or dropping off loads
• Manages pick assignments according to the schedule, investigates and researches order issues. Communicates those issues appropriately
• Provides updates on UPH, short ships, order fill rate, and other Korber reporting as directed.
• Prepares and processes vendor breakage claims and maintains claims on file.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• High School Preferred

Experience Qualifications

• 1-3 years relevant administrative experience in a warehouse/DC Required or
• 1-3 years supply chain experience Preferred

Skills And Abilities

Physical Requirements

• Ability to work at a physical distribution center
• Ability to work in a variety of environmental conditions in warehouse and dock areas (seasonal heat and cold in environment that is not air conditioned).
• Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook (i.e., ability to wear safety glasses while working in the distribution center) (High proficiency)

Computer Skills

Computer Skills are inclusive, but not limited to, the following:

• Proficient in Microsoft Office: Word, Excel, Power Point, Outlook
• Ability to navigate basic computer and/or windows-based operating systems (experience with Oracle and AS/400 software preferred) (High proficiency)
• Consistently demonstrates the Safelite Spirit:
• Can-Do-Attitude -– finds ways to say “"yes,"", resourceful in the face of a challenge, fully engaged in work with energy and enthusiasm, actively looks for opportunities to self-develop
• Caring Heart -– cares about customers and other associates, lives our values, has the courage to always do the right things
• Service Mindset -– enjoys helping people, likes playing on a team, works collaboratively (High proficiency)
• A dependable team player who consistently demonstrates professionalism and can commit to regular and reliable attendance (High proficiency)

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. Learn more at Careers http://safelite.com/Careers

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job’s essential duties because of an ADA disability.