Fulfillment Operations Coordinator

belron; Katy (TX); On-site; USD 42,000 - 47,000; Full time

Job summary

Safelite in Katy, TX is seeking an Operations Coordinator to bridge the fulfillment center and retail store for ship-to-store activities. The role focuses on the operations floor, supporting the Team Lead and Supervisor to move orders through the fulfillment process.

Responsibilities include releasing orders, managing packing stages, preparing shipping documents, and handling FedEx and IPro shipments. Requires 1–3 years of admin/warehouse experience; HS diploma preferred.

Qualifications

• High School diploma preferred.
• 1-3 years administrative experience in warehouse or supply chain.
• Proficiency with Microsoft Office and basic Oracle/AS/400 familiarity.

Responsibilities

• Release orders using the daily schedule and Korber WMS.
• Prepare shipping paperwork and bills of lading.
• Communicate order status to team leaders and store locations.
• Monitor KPIs like UPH and order fill rate and report issues.
• Assist with inventory control and vendor claims as needed.
• Support on-site team with shift-based tasks and policies.

Skills

Microsoft Office

Oracle

AS/400

Korber WMS

Education

High School Preferred

Job description

A Brief Overview

Schedule: Monday - Friday: 6:00 AM-2:30 PM

Pay Rate: $21.50/HR

The Operations Coordinator serves as the primary liaison between the fulfillment center and the retail location for ship-to-store activities. This position is predominantly based on the operations floor of the fulfillment center, providing support to the Team Lead and Supervisor in executing tasks essential for advancing orders through the fulfillment process.

What you will do

• Using the daily order schedule, the Operations Coordinator releases orders, manages the stage for pack and communicates ready for load status using the Korber WMS. Communicates shorts to the Inventory Control team and building leadership team. Creates flyer tags for shipping, processes Fed Ex store shipments and IPro orders.
• Prioritizes replenishments based on released orders in process
• Assist the Team Lead and Supervisor in identifying work imbalances in the picking process so adjustments can be quickly made
• Supports managing the field inbox for reported issues from FC warehouse and store locations. Responds appropriately and/or forwards the information to leadership for disposition. Monitors and responds to emails pertaining to the order, flow, staging and management of outbound orders.
• Processes and bills shipped orders. Prepares BOL and shipping paperwork. This also includes interactions with drivers when picking up or dropping off loads
• Manages pick assignments according to the schedule, investigates and researches order issues. Communicates those issues appropriately
• Provides updates on UPH, short ships, order fill rate, and other Korber reporting as directed.
• Prepares and processes vendor breakage claims and maintains claims on file.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• High School Preferred

Experience Qualifications

• 1-3 years relevant administrative experience in a warehouse/DC Required or
• 1-3 years supply chain experience Preferred

Skills and Abilities

Physical Requirements

• Ability to work at a physical distribution center
• Ability to work in a variety of environmental conditions in warehouse and dock areas (seasonal heat and cold in environment that is not air conditioned).
• Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook (i.e., ability to wear safety glasses while working in the distribution center) (High proficiency)

Computer Skills are inclusive, but not limited to, the following:

• Proficient in Microsoft Office: Word, Excel, Power Point, Outlook
• Ability to navigate basic computer and/or windows-based operating systems (experience with Oracle and AS/400 software preferred) (High proficiency)

Consistently demonstrates the Safelite Spirit:

• Can-Do-Attitude -- finds ways to say ""yes,""", resourceful in the face of a challenge, fully engaged in work with energy and enthusiasm, actively looks for opportunities to self-develop
• Caring Heart -- cares about customers and other associates, lives our values, has the courage to always do the right things
• Service Mindset -- enjoys helping people, likes playing on a team, works collaboratively (High proficiency)
• A dependable team player who consistently demonstrates professionalism and can commit to regular and reliable attendance (High proficiency)

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.

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