Outbound Logistics Operations Coordinator

WAI Global; Southaven (MS); On-site; USD 29,000 - 33,000; Full time

Job summary

WAI Global is seeking a dedicated Dock Associate to keep outbound shipments moving. You will organize dock assignments, verify orders, and package items to exact specifications using RF scanners, label printers, scales and pallet jacks.

The role emphasizes safety, accuracy, and teamwork, with daily 5S maintenance and collaboration across shifts. Prior warehouse experience is preferred, and the schedule is Monday–Friday, 6:00am–2:30pm.

Qualifications

• High school diploma or equivalent; 1 year of related warehouse experience.
• Ability to follow instructions and adapt to leadership direction.
• Detail-focused with ability to juggle multiple priorities.
• Strong verbal communication and teamwork.
• Reads safety rules and procedure manuals.

Responsibilities

• Organize dock assignments and confirm staging plans.
• Verify and package customer orders to spec.
• Operate RF scanners, label printers, scales, and pallet jacks.
• Re-box, label, and weight counts for sales orders.
• Ensure safety protocols and participate in training.
• Keep workspace 5S-ready and organized.
• Cross-train and collaborate with teammates.
• Capture accurate data in daily production sheets.
• Take on additional tasks as assigned by management.

Skills

Detail-oriented

Team player

Strong communication

Safety rules understanding

Education

High school diploma or equivalent

Tools

RF scanners

Label printers

Scales

Pallet jacks

Forklift

Job description

About the Role

Picture your morning: you review the queue management system, sort the day’s priorities, and walk the dock to ensure everything is staged just right. You keep outbound activity moving—verifying orders, packaging them to spec, and preparing shipments that arrive safely and on time.

A Day in the Life

• Start by organizing dock assignments and confirming staging plans. You’ll conduct quick hourly sweeps of the dock to keep things flowing.
• Use stage plans, SOPs, and WIs to select, verify, and package customer orders with precision.
• Operate tools of the trade: RF scanners, label printers, scales, and pallet jacks.
• Re-box and label materials; perform weight counts for sales orders; move items to the correct staging areas.
• Mark and tag containers, assemble packaging, and re-pack damaged items when needed.
• Install protective bracing, padding, or strapping so products don’t shift in transit.
• Capture accurate data, including daily production sheets and required system transactions.
• Tidy up and organize excess picked items; keep the workspace 5S-ready at all times.
• Cross-train and collaborate—share updates, support teammates, and communicate clearly.
• Follow safety protocols and participate in ongoing training to maintain a safe, efficient operation.
• Take on additional tasks as assigned by management.

Schedule

Monday to Friday, 6:00am – 2:30pm

What You Bring

• Ability to work the listed schedule.
• Preferred: High school diploma or equivalent and 1 year of related experience, or an equivalent blend of education and experience.
• Strong problem-solving; able to follow instructions and adapt to direction from leadership.
• Detail-focused and comfortable juggling multiple priorities.
• Proven team player with effective verbal communication.
• Reads and interprets safety rules, operating/maintenance instructions, and procedure manuals.

Licensing

None required.

Financial & Supervisory Scope

• Budget responsibilities: No
• Other financial responsibilities: No
• Supervises associates: No
• Supervises across multiple business units/countries: No

Work Environment

Warehouse setting utilizing standard equipment: computers, phones, photocopiers, cameras, and material handling equipment (forklift, reach truck, order picker, etc.).

Physical Demands

• Standing: Frequently remain in a stationary position.
• Walking, Reaching, Handling: Frequently move throughout the warehouse; stand and walk about 60% of the time; lift up to 40 lbs routinely and up to 70 lbs less than 10% of the time.
• Seeing: Frequently read documents and use computer/office tools and equipment.
• Talking and Hearing: Regularly communicate with colleagues and customers; exchange accurate information.
• Manual Dexterity: Frequently operate a computer and warehouse machinery.