Fulfillment Lead – Cannabis Warehouse Operations

mammoth; Los Angeles (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance after 60 days

Job summary

Mammoth Distribution in North Hollywood, CA is seeking a Fulfillment Supervisor to lead our warehouse pick-and-pack team. You will coach a crew, maintain a skills matrix, and drive accuracy and daily output while upholding safety and compliance.

You should have 2+ years of supervisory experience in warehouse or distribution, plus experience with WMS/ERP systems. This full-time role offers competitive pay and standard benefits after 60 days.

Qualifications

• 2+ years of supervisory experience in warehouse, distribution, or logistics (cannabis experience a plus).
• Demonstrated success managing, coaching, and developing team members.
• 2+ years of experience with WMS or ERP systems for inventory tracking and order fulfillment.
• Strong operational judgment across order picking accuracy, time management, and compliance.

Responsibilities

• Lead, coach, and develop the warehouse pick-and-pack fulfillment team, building an engaged, accountable, and compliant crew
• Maintain a current skills matrix so every admin and fulfillment role has a documented, in-progress backup — eliminating single points of failure
• Drive cutoff holds and order/mispack errors down week over week, proactively flagging issues to stakeholders before they escalatethe
• Report daily output vs. plan consistently, bringing a proposed solution any time the team falls off-plan
• Own and report a defined Fulfillment KPI (e.g., on-time dispatch/delivery rate) end-to-end, without deferring accountability upward
• Give the team daily updates so everyone always knows the plan
• Read team dynamics and de-escalate conflict with strong emotional intelligence
• Lead with solutions, not just problems, when issues arise
• Adapt quickly to order volume fluctuations and last-minute changes, reprioritizing on the fly
• Uphold a retention, morale, and safety-reporting culture that meets or exceeds company benchmarks

Skills

Leadership

Coaching

Communication

Accountability

Emotional intelligence

Tools

WMS

ERP

Job description

Mammoth Distribution in North Hollywood, CA is seeking a Fulfillment Supervisor to lead our warehouse pick-and-pack team. You will coach a crew, maintain a skills matrix, and drive accuracy and daily output while upholding safety and compliance.

You should have 2+ years of supervisory experience in warehouse or distribution, plus experience with WMS/ERP systems. This full-time role offers competitive pay and standard benefits after 60 days.