Fulfillment & Inventory Supervisor

BD; Durham (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

BD in Durham, NC is seeking a hands-on Warehouse Operations Leader to oversee daily activities, drive efficiency, and develop a high-performing team in a fast-paced distribution environment.

You will manage inventory, optimize WMS usage, lead safety/compliance, and collaborate across Supply Chain, Production, Sales, and Customer Service to meet service goals.

Qualifications

• High School Diploma or equivalent.
• Minimum of 3 years of experience in warehouse, distribution, fulfillment, or inventory management.
• At least 1 year of experience leading, supervising, or coordinating the work of a team.

Responsibilities

• Supervise and coordinate daily warehouse activities, including order processing, inventory management, receiving, storage, and fulfillment operations.
• Ensure timely, accurate order fulfillment while meeting service, quality, and productivity objectives.
• Monitor workflow and operational performance to maintain efficient warehouse operations.
• Troubleshoot operational challenges and implement effective solutions to minimize disruptions.
• Monitor inventory levels and maintain accurate inventory records through cycle counts and audits.
• Investigate inventory discrepancies and implement corrective actions.
• Utilize and optimize Warehouse Management System (WMS) functionality to support inventory transactions and order processing.
• Lead, coach, and develop warehouse associates to achieve goals.
• Foster a positive, collaborative, and accountable work environment.
• Support workforce planning and daily staffing needs.

Skills

WMS experience

Inventory control

Leadership

Communication

MS Office

Analytics

Education

Associate's or Bachelor's degree in SCM

High School Diploma

Tools

Microsoft Office

Job description

We are the people who give possibilities purpose

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

In this role, you will oversee warehouse associates, drive operational excellence, champion continuous improvement initiatives, and collaborate cross-functionally to support customer and business needs. This is an excellent opportunity for a hands-on leader who thrives in a fast-paced distribution environment and enjoys developing high-performing teams.

Key Responsibilities

Warehouse Operations & Fulfillment

• Supervise and coordinate daily warehouse activities, including order processing, inventory management, receiving, storage, and fulfillment operations.
• Ensure timely, accurate order fulfillment while meeting service, quality, and productivity objectives.
• Monitor workflow and operational performance to maintain efficient warehouse operations.
• Troubleshoot operational challenges and implement effective solutions to minimize disruptions.

Inventory Management & Systems

• Monitor inventory levels and maintain accurate inventory records through cycle counts and inventory audits.
• Investigate inventory discrepancies and implement corrective actions to improve inventory accuracy.
• Utilize and optimize Warehouse Management System (WMS) functionality to support inventory transactions and order processing.
• Ensure inventory control processes are consistently followed and maintained.

Team Leadership & Development

• Lead, coach, and develop warehouse associates to achieve operational, safety, and quality goals.
• Provide training, performance feedback, and ongoing development opportunities for team members.
• Foster a positive, collaborative, and accountable work environment that promotes employee engagement and continuous improvement.
• Support workforce planning and daily staffing needs to meet operational requirements.

Continuous Improvement & Cross-Functional Collaboration

• Identify and implement process improvements that enhance efficiency, productivity, and cost effectiveness.
• Collaborate with Supply Chain, Production, Sales, Customer Service, and other stakeholders to ensure seamless operations.
• Analyze and report on key performance indicators (KPIs), using data to drive operational improvements and decision-making.
• Support initiatives that improve service levels, inventory accuracy, and overall warehouse performance.

Safety & Compliance

• Promote and enforce a culture of safety throughout warehouse operations.
• Ensure compliance with company policies, procedures, and applicable regulatory requirements.
• Maintain adherence to warehouse safety standards and best practices.

Required Qualifications

Education & Experience

• High School Diploma or equivalent.
• Minimum of 3 years of experience in a warehouse, distribution, fulfillment, or inventory management environment.
• At least 1 year of experience leading, supervising, or coordinating the work of team members.

Knowledge & Skills

• Experience using Warehouse Management Systems (WMS) and inventory control software.
• Strong understanding of warehouse operations, inventory management, fulfillment processes, and supply chain fundamentals.
• Proven ability to lead, motivate, coach, and develop employees in a team-based environment.
• Strong communication, interpersonal, and organizational skills.
• Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
• Strong analytical, problem-solving, and decision-making abilities.

Physical Requirements

• Ability to lift, move, and carry up to 50 pounds.
• Ability to stand, walk, bend, and perform warehouse-related activities for extended periods.

Preferred Qualifications

• Associate's or Bachelor's degree in Supply Chain Management, Logistics, Business, or a related field.
• Forklift certification.
• Experience supporting continuous improvement initiatives within a warehouse or distribution environment.
• Experience working with inventory optimization, warehouse metrics, and process improvement programs.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.

We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.

To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Required Skills

Optional Skills

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Primary Work Location

USA NC - Durham - Roche Drive

Additional Locations

Work Shift

US BD 1st Shift 930am-6pm (United States of America)