Fulfillment Coordinator (Certified Pharmacy Technician)

RXinsider LTD.; Amarillo (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

VytlOne is seeking a Fulfillment Pharmacy Technician to join our Amarillo, TX specialty pharmacy. This full‑time position supports the pharmacy operations team by reviewing dispensing calendars, entering prescriptions, and verifying entries with the Pharmacist.

Responsibilities include preparing medications and labels, handling shipping, inventory control, resolving prescription rejections, and maintaining patient records with HIPAA compliance.

Qualifications

• Excellent verbal and written communications skills are a must.
• Must have good mathematical skills and be able to calculate discounts and fees quickly.
• Must be eligible for participation in all applicable State and Federal reimbursement programs.
• Must have the ability to work well under pressure.

Responsibilities

• Review chronic dispensing calendar created by customer service representatives and ensure the completion of all order entries and shipments each day.
• Enter prescriptions accurately into computer according to dispensing calendar and have Pharmacist verify correctness of the prescription entry.
• Gather medication and supplies, label, and have orders verified for correctness by the Pharmacist.
• Package and ship orders as needed. Maintain all necessary shipping supplies.
• Assist CSR’s in answering all incoming calls when needed.
• Maintain accurate and complete patient records.

Job description

Overview

Fulfillment Pharmacy Technician - Full Time - Amarillo, TX

VytlOne (formerly Maxor Specialty) has an opportunity for aFulfillment Pharmacy Technician to join our Specialty Pharmacy in Amarillo, TX. This is an excellent opportunity for a CPhT to make a positive impact in the lives of the patients we care for, with a devoted pharmacy operations team.

Our Company

We're VytlOne and we're building a different kind of pharmacy company. We're transforming the pharmacy industry to create healthier lives through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, 340B, Rebate and Formulary Management, and Pharmacies. We put people first and are committed to providing outstanding service across all aspects of our business. We believe there's a better way to deliver pharmacy and healthcare services to people across the country, and we'd love for you to help us do it.

Our Locations

The VytlOne workforce brings robust experience, diverse perspectives and passion from over 1,000 employees working all over the US in pharmacies, hospitals, home offices, or corporate offices.

Responsibilities

ESSENTIAL FUNCTIONS APPLICABLE TO ALL ROLES/DUTIES:

(This document in no way states or implies that these are the only duties to be performed by the employee occupying this position)

• Review chronic dispensing calendar created by customer service representatives and ensure the completion of all order entries and shipments each day.
• Enter prescriptions accurately into computer according to dispensing calendar and have Pharmacist verify correctness of the prescription entry.
• Gather medication and supplies, label, and have orders verified for correctness by the Pharmacist.
• Contact physician regarding needed refill requests that are discovered at time of dispensing.
• Package and ship orders as needed. Maintain all necessary shipping supplies.
• Operate POS and ring sales accurately. Responsible for problem solving and completing any online prescription rejections and/or errors.
• Responsible for problem solving and completing any online prescription rejections and/or errors.
• Track all shipments through to delivery via Fed-Ex Tracking Report, and notify CSR’s of any problems or delays.
• Assist CSR’s in answering all incoming calls when needed.
• Order all chronic medications, audit receipt of goods, review invoices to ensure correctness and route to managing pharmacist for approval. Responsible for changing/updating and notifying Managing Pharmacist of all price changes on all medications and supplies.
• Assist in inventory control such as ordering all chronic medications, auditing receipt of goods, taking inventory, stocking, pricing and monitoring usage.
• Assist in compiling necessary reports and/or audit information.
• File as necessary.
• Work cooperatively with other staff members to promote a positive and team oriented work environment.
• Assist in maintaining cleanliness and orderliness of the pharmacy.
• Participate in the Performance Improvement Process.
• Maintain accurate and complete patient records.
• Participate in pharmacy orientation programs, training programs, pharmacy staff meetings, inservices, and other programs as required.
• Exemplify excellence in customer communications and service.
• Have a good understanding and working knowledge of all VytlOne policies and procedures, JCAHO accreditation requirements and HIPAA operational guidelines.
• May be included in after hour's on-call rotation.
• Maintains regular attendance per established policies.
• Perform other job-related duties as assigned.

Qualifications

Education:

• High school diploma or equivalency
• TX Registered/Active Pharmacy Technician

Experience:

• Previous experience with patient accounts in a pharmacy or healthcare setting
• Understanding of insurance, prior authorization and patient benefits strongly preferred
• A minimum of one-year patient accounts experience mandatory
• Computer experience mandatory
• Ability to communicate effectively orally and in writing, to interact with a wide variety of individuals to successfully provide optimal patient care

Knowledge, Skills and Abilities

• Excellent verbal and written communications skills are a must
• Must have good mathematical skills and be able to calculate discounts and fees quickly
• Previous experience in coordinating patient care in an alternate site setting is a must
• Must be eligible for participation in all applicable State and Federal reimbursement programs. Cannot be excluded from participating in any of the programs
• Must have the ability to work well under pressure
• Must be self-motivated and be able to work without the absolute presence of a supervisor
• Must posses an analytical or problem solving thought process
• Must be confident, assertive, reliable, self-motivated, trustworthy, and sincere

WHY CHOOSE A CAREER AT VYTLONE?

Did you know that patients see their pharmacist an average of 12 times a year? Pharmacy is at the heart of healthcare. Come join VytlOne and make a direct impact on patients’ lives. Improve your own wellbeing with our robust benefits and flexible work environment. At VytlOne, you have a career with limitless possibilities and the charge to make a difference. A company of 1,000 diverse people and almost 100 years of pharmacy experience, we offer the stability of a Fortune 500 company with the energy and innovation of a startup. We provide services and technology that fuel the entire pharmacy ecosystem, but we are more than pharmacy services. We enable pharmacy care.

WE OFFER: A diverse, progressive culture that supports a "dress for your day" attire and a collaborative, team oriented environment. Our industry leading compensation and health benefits include:

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums
• Company paid basic life/AD&D, Short-term and Long-term disability insurance
• Rx, dental, vision, short-term disability, and FSA
• Employer-matched 401k Plan
• Industry leading PTO plan
• And MORE!

VytlOne is an EOE, including disability/vets.