Fulfillment Center Training Coordinator

86 Repairs; Pendergrass (GA); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Parts Town Pride

Quarterly profit-sharing bonus

Team member appreciation events

Volunteer opportunities

Casual dress code

On-demand pay options

Health insurance

401k/401k match

Employee assistance programs

Time away

Safety shoes reimbursement

Holiday pay

Overtime opportunities

Referral bonus

Forklift training

Free food

Résumé du poste

Parts Town is seeking a Fulfillment Center Training Coordinator (Study Buddy) to design and deliver onboarding for new team members and become an expert on DC processes, collaborating with subject-matter experts to ensure a measurable training experience.

You will train new associates, provide feedback to DC leaders, and develop content with the Training Team, leveraging technology to train asynchronously with tracking and evaluation of knowledge retention.

Qualifications

• You have previously performed the duties of a Training Coordinator, Trainer, or educator on a team and have received rave reviews.
• You’re an all-star communicator and are fluent in English (Spanish preferred) (both written and verbal)
• You are proficient with MS Office (Outlook, Word, Excel, Power Point, and Publisher) - you consider yourself a wizard!
• You’re a planning, facilitation, and project management maven! You can set strong goals, track their progress and your self-motivation ensures they are completed on time
• You possess the ability to move around for long periods of time and consistently lift up to 40lbs unassisted
• You welcome opportunities to demonstrate adaptability, and you are ready to learn and develop yourself as training always needs to be at the cutting edge of education
• Bonus, but not necessary: a degree in HR, training, education or knowledge of various Learning and Development methods or Adult Learning Theory. Double Bonus! You are familiar with Learning Management Systems!
• You’re an all-star communicator and are proficient in English (both written and verbal)
• You possess the ability to move around for long periods of time and consistently lift up to 40lbs unassisted.

Responsabilités

• Train all new Fulfillment Center team members on the fundamentals of providing a top-notch experience to all customers! This includes systems, safety best practice, the Parts Town culture, basic part knowledge – anything needed to get up our new members and running
• Provide measurable and in-depth documented feedback to DC leaders and the Training Team throughout the training
• Collaborate with the Training Team to actively research curriculum and create content for new hires, continuing education training and train the trainer
• Partner with the Training Team to manage or create technology solutions to more efficiently train or retrain team members using asynchronous means with tracking capabilities
• Seek and gather information from management and the Training Team, team members and all FC zones regarding the effectiveness of completed training courses and constantly seek to improve
• Create tools to evaluate comprehension and retention of knowledge, adjusting training content and timeline for FC team members as needed
• Schedule and conduct meetings with management to proactively identify new Parts Town specific processes in need of additional instruction (ex: ongoing training, retraining, safety or best practices)
• Take ownership of the new hire process including scheduling and communicating with new hires and management alike

Connaissances

Training coordination

Communication

MS Office

Project management

English fluency

Adaptability

Formation

Degree in HR/training/education

Outils

Learning Management Systems

Description du poste

Description

Position at Parts Town

See What We’re All About

As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently.

First, you need to understand and demonstrate our Core Values with safety being your first priority. That’s key. But we’re also looking for unique enthusiasm, high integrity, courage to embrace change-and if you know a few jokes, that puts you on the top of our list!

Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We’re more interested in passionate people with fresh ideas from different backgrounds. That’s what keeps us at the top of our game. We’re proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain’s Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.

Perks

• Parts Town Pride - check out our virtual tour and culture!
• Quarterly profit-sharing bonus
• Team member appreciation events and recognition programs
• Volunteer opportunities
• Casual dress code
• On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
• All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away – don’t worry, we’ve got you covered.

Bonus FC Perks

• Safety shoes reimbursement program
• Holiday pay and opportunities for overtime
• Referral bonus program
• We offer forklift training programs
• Free food! We offer free snacks and drinks to show our appreciation to our team members

The Job at a Glance

As the Fulfillment Center Training Coordinator (Internally known as Study Buddy), you will create a path for new team member training. You will get to know our systems and best practices closely and become an expert at teaching others how to navigate them as well. You will train new team members on our DC processes and systems and coordinate with our subject matter experts for content, all while geeking out on the details and ensuring a measurable training experience is delivered. When you are not training up new hires, you will have your hands in training projects which contribute to the larger strategic vision of Parts Town!

A Typical Day

• Train all new Fulfillment Center team members on the fundamentals of providing a top-notch experience to all customers! This includes systems, safety best practice, the Parts Town culture, basic part knowledge – anything needed to get up our new members and running
• Provide measurable and in-depth documented feedback to DC leaders and the Training Team throughout the training
• Collaborate with the Training Team to actively research curriculum and create content for new hires, continuing education training and train the trainer
• Partner with the Training Team to manage or create technology solutions to more efficiently train or retrain team members using asynchronous means with tracking capabilities
• Seek and gather information from management and the Training Team, team members and all FC zones regarding the effectiveness of completed training courses and constantly seek to improve
• Create tools to evaluate comprehension and retention of knowledge, adjusting training content and timeline for FC team members as needed
• Schedule and conduct meetings with management to proactively identify new Parts Town specific processes in need of additional instruction (ex: ongoing training, retraining, safety or best practices)
• Take ownership of the new hire process including scheduling and communicating with new hires and management alike

To Land This Opportunity

• You have previously performed the duties of a Training Coordinator, Trainer, or educator on a team and have received rave reviews
• You’re an all-star communicator and are fluent in English (Spanish preferred) (both written and verbal)
• You are able to work the hours 8:30AM - 5:00 PM
• You are proficient with MS Office (Outlook, Word, Excel, Power Point, and Publisher) - heck you consider yourself a wizard!
• You’re a planning, facilitation, and project management maven! You can set strong goals, track their progress and your self-motivation ensures they are completed on time
• You welcome opportunities to demonstrate adaptability, and you are ready to learn and develop yourself as training always needs to be at the cutting edge of education
• You possess the ability to move around for long periods of time and consistently lift up to 30lbs unassisted
• You thrive in a fast-paced environment where you will transport parts via carts and/or forklifts and frequently retrieve parts from top and bottom shelves, utilizing ladders or reach trucks as needed
• Bonus, but not necessary: a degree in HR, training, education or a related field or knowledge of various Learning and Development methods or Adult Learning Theory. Double Bonus! You are familiar with Learning Management Systems!
• You’re an all-star communicator and are proficient in English (both written and verbal)
• You possess the ability to move around for long periods of time and consistently lift up to 40lbs unassisted.

About Your Future Team

Our Talent team’s favorite pastimes include corny jokes, Disney themed puzzles and Harry Potter. We like dogs, and we like coffee…a lot (we’ll hear you out on whether Dunkin or Starbucks gets your vote).

Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.