Fulfillment Associate — Forklift Certified & Customer-First

Lowe's; Hampton (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Dental and Vision insurance

Paid time off

401(k) Retirement account with company

Lowe's Associate Discount

Tuition assistance

Job summary

Lowe’s is hiring in Hampton, VA for a first-line fulfillment associate. You will pick, stage, inspect, and fulfill customer orders with accuracy and efficiency, while maintaining organized and safe staging areas.

You will also validate orders, answer questions, and connect customers with the right associates when needed. Responsibilities include operating certified powered equipment, supporting inventory accuracy, and collaborating with leadership to resolve issues.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer skills

Retail devices

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s is hiring in Hampton, VA for a first-line fulfillment associate. You will pick, stage, inspect, and fulfill customer orders with accuracy and efficiency, while maintaining organized and safe staging areas.

You will also validate orders, answer questions, and connect customers with the right associates when needed. Responsibilities include operating certified powered equipment, supporting inventory accuracy, and collaborating with leadership to resolve issues.