Fulfillment Associate - Forklift Certified & Customer-First

Lowe's Home Centers, LLC; Daphne (AL); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe's Home Centers, LLC is hiring for a position at our Daphne, AL location. You will pick and fulfill customer orders, stage items, and operate powered equipment while ensuring safety and accuracy. You will assist customers, validate orders, and connect them with the right associates when needed.

Prior experience with POS and retail tech is beneficial, as is a commitment to teamwork. This role emphasizes customer service, inventory accuracy, and daily readiness tasks.

Qualifications

• 6 months of computer usage experience.
• 6 months of experience with retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Orders App

SIMS compliance

Job description

Lowe's Home Centers, LLC is hiring for a position at our Daphne, AL location. You will pick and fulfill customer orders, stage items, and operate powered equipment while ensuring safety and accuracy. You will assist customers, validate orders, and connect them with the right associates when needed.

Prior experience with POS and retail tech is beneficial, as is a commitment to teamwork. This role emphasizes customer service, inventory accuracy, and daily readiness tasks.