Fulfillment Associate: Fast-Paced, Customer-Driven & Certified

Lowe's Companies, Inc.; Hatfield Township (PA); On-site; USD 21,000 - 26,000; Full time

Job summary

Lowe's Companies, Inc. is hiring a Fulfillment Associate at our Hatfield, PA location. You will pick, stage, inspect, and fulfill customer orders accurately and on time while maintaining safe, organized staging areas.

You will operate powered equipment with forklift and order picker certifications, support inventory accuracy, and assist customers by connecting them with the right associates. Prior retail or home improvement experience is a plus.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology familiarity

Forklift certification

Education

High School diploma or GED

Job description

Lowe's Companies, Inc. is hiring a Fulfillment Associate at our Hatfield, PA location. You will pick, stage, inspect, and fulfill customer orders accurately and on time while maintaining safe, organized staging areas.

You will operate powered equipment with forklift and order picker certifications, support inventory accuracy, and assist customers by connecting them with the right associates. Prior retail or home improvement experience is a plus.