Fulfillment Specialist: Fast, Accurate Orders & Safe Ops

Lowe's Companies, Inc.; Hatfield (MA); On-site; USD 33,000 - 42,000; Full time

Job summary

Lowe's Companies, Inc. in Hatfield, MA is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time.

You will work with the Orders App, maintain safety, operate powered equipment, and collaborate with team members to ensure quality service.

This on-site role requires basic computer use and a willingness to obtain forklift and related certifications.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Basic computer skills

Retail tech experience

Education

High school diploma or GED

Tools

Forklift certification

Job description

Lowe's Companies, Inc. in Hatfield, MA is seeking a Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time.

You will work with the Orders App, maintain safety, operate powered equipment, and collaborate with team members to ensure quality service.

This on-site role requires basic computer use and a willingness to obtain forklift and related certifications.