Fulfillment Associate: Certified Forklift Operator

Lowe's; Akron (OH); On-site; USD 19,000 - 26,000; Full time

Job summary

Lowe’s in Akron, OH is hiring a Customer Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean and safe. You will deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates.

You will operate powered equipment and follow safety rules; prior certification is required.

Qualifications

• Must be able to use a computer for input, access, modify or output information.
• Experience with common retail technology such as smartphones and tablets.
• Certification for powered equipment (Counterbalance Forklift, Order Picker, Narrow Aisle Reach Truck) required or obtained if not currently certified.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer use

Retail tech

Powered equipment certification

Education

High school diploma or GED

Job description

Lowe’s in Akron, OH is hiring a Customer Fulfillment Associate to pick, stage, inspect, and fulfill customer orders accurately and on time, while keeping staging areas clean and safe. You will deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates.

You will operate powered equipment and follow safety rules; prior certification is required.