Fulfillment Associate

Craft a better career.; Fairfield (CT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare plan

401k

Paid time off

Parental leave

Snacks and beverages

Job summary

Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role, supporting our New York City market operations from our Fairfield, New Jersey fulfillment center. The role is full-time and on-site, with Sunday-Thursday shifts: Sunday 10:30 AM–7:00 PM; Mon–Thu 2:00 PM–10:30 PM.

Compensation begins at $22 per hour, with benefits including healthcare, 401k, PTO, and more. You’ll handle inbound, outbound, inventory, and fulfillment duties and strive for high accuracy and

Qualifications

• Demonstrates resilience and adaptability in a fast-paced environment.
• Collaborates effectively with teammates and cross-functional colleagues.
• Excellent verbal and written communication for clear interactions.
• Proactively identifies and solves problems in fulfillment processes.

Responsibilities

• Support inbound, outbound, inventory and fulfillment operations.
• Ensure products are processed accurately through the fulfillment center.
• Maintain operational efficiency and adjust to market needs for NYC operations.

Skills

Resilience

Collaboration

Communication

Problem Solving

Warehouse Operations

Tools

Pallet Jacks

Fork Lifts

Warehouse Mgmt Systems

Shopify

ShipStation

Google Suite

Job description

The Role

Fairfield, NJ

Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our New York City market operation in delivering the highest quality food and beverage experience for our clients through the support of our inbound, outbound, inventory, and fulfillment operations by ensuring products are processed through our fulfillment center with operational efficiency and accuracy.

This is a full-time, on-site position based at our Fairfield, New Jersey Fulfillment Center. The schedule is Sunday through Thursday, with the following shifts:

• Sunday : 10:30 AM - 7:00 PM
• Monday - Thursday : 2 PM - 10:30 PM

Required Attributes:

• Resilient - Quickly adapts to change and maintains a positive attitude to ensure ongoing success
• Collaborative - Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success. Partnering with peers in different functions within the fulfillment center
• Effective Communicator - Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions
• Problem Solver - You surface and articulate basic problems and explore solutions within existing work projects

Ideal Experience

• Experience in warehouse roles such as inbound, outbound, inventory, fulfillment
• Experience utilizing warehouse equipment such as pallet jacks and fork lifts
• Experience using warehouse management systems, Google Suite, E-commerce, and fulfillment platforms (Shopify & Shipstation) to execute in fulfillment responsibilities
• Food and beverage industry experience
• Parcel and LTL shipping experience

Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

Role Goals

• Goal #1 : Achieve an inventory audit score at or above 98.5% by the end of each month, measured by our weekly inventory audits to ensure our team is processing product accurately through our fulfillment center, impacting our fill rate and market profitability
• Goal #2 : Achieve a hard error percentage of 2% or lower by the end of each month, measured by our performance reporting in Tableau from quality investigations, which impact our fill rate and market profitability

What we offer:

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is targeted at _ $22 per hour _ in Fairfield, New Jersey. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.