Fulfillment Associate

Crafty; Fairfield (NJ); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Healthcare plan

401k

Paid time off

Snacks and team events

Job summary

Crafty operates a fulfillment center in Fairfield, New Jersey, and seeks a warehouse specialist to support the NYC market operation through inbound, outbound, inventory and fulfillment activities with speed and accuracy.

The role is full-time and on-site at the Fairfield facility, with a Sunday-Thursday shift pattern. Candidates should meet the listed attributes and have warehouse experience. Compensation includes healthcare, 401k, PTO, and snacks.

Qualifications

• Experience in warehouse roles (inbound, outbound, inventory, fulfillment).
• Experience with pallet jacks and forklifts.
• Familiarity with warehouse management systems and e-commerce platforms (Shopify, ShipStation).
• Food and beverage industry experience; parcel and LTL shipping experience.

Responsibilities

• Maintain inventory accuracy and achieve monthly audit targets.
• Support inbound/outbound/fulfillment operations to ensure timely processing.

Skills

Resilience

Collaborative

Effective communication

Problem solving

Tools

Pallet jacks

Forklifts

Warehouse management systems

Google Suite

Shopify

ShipStation

Job description

About this position

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.

Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it’s our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top!

The Role

Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our New York City market operation in delivering the highest quality food and beverage experience for our clients through the support of our inbound, outbound, inventory, and fulfillment operations by ensuring products are processed through our fulfillment center with operational efficiency and accuracy.

This is a full-time, on-site position based at our Fairfield, New Jersey Fulfillment Center. The schedule is Sunday through Thursday, with the following shifts:

• Sunday : 10:30 AM - 7:00 PM
• Monday - Thursday : 2 PM - 10:30 PM

Required Attributes:

• Resilient - Quickly adapts to change and maintains a positive attitude to ensure ongoing success
• Collaborative - Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success. Partnering with peers in different functions within the fulfillment center
• Effective Communicator - Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions
• Problem Solver - You surface and articulate basic problems and explore solutions within existing work projects

Ideal Experience

• Experience in warehouse roles such as inbound, outbound, inventory, fulfillment
• Experience utilizing warehouse equipment such as pallet jacks and fork lifts
• Experience using warehouse management systems, Google Suite, E-commerce, and fulfillment platforms (Shopify & Shipstation) to execute in fulfillment responsibilities
• Food and beverage industry experience
• Parcel and LTL shipping experience

Role Goals

• Goal #1 : Achieve an inventory audit score at or above 98.5% by the end of each month, measured by our weekly inventory audits to ensure our team is processing product accurately through our fulfillment center, impacting our fill rate and market profitability
• Goal #2 : Achieve a hard error percentage of 2% or lower by the end of each month, measured by our performance reporting in Tableau from quality investigations, which impact our fill rate and market profitability

What we offer

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is targeted at $22 per hour in Fairfield, New Jersey. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.

Salary Information

$22 - $22Hourly Wage