Fulfillment Associate

craftydelivers.com; Fairfield (NJ); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Health, dental, and vision plans

401k and paid time off

Crafty-grade snacks and beverages

Fun events

Job summary

A leading fulfillment service provider in Fairfield, NJ, is seeking a Fulfillment Associate to enhance the food and beverage experience for their clients. You will be responsible for processing products efficiently and accurately in a dynamic warehouse environment. The ideal candidate has experience in warehouse operations and excellent communication skills. This is a full-time, on-site role offering $20 per hour, with additional benefits including a comprehensive health plan and enticing company perks.

Qualifications

• Experience in warehouse roles such as inbound, outbound, and inventory.
• Exceptional communication skills across verbal and written formats.
• Experience using pallet jacks and forklifts.

Responsibilities

• Process products through the fulfillment center with operational efficiency.
• Support inbound, outbound, inventory, and fulfillment operations.
• Achieve inventory audit score of 98.5% or above each month.

Skills

Warehouse experience

Teamwork

Adaptability

Communication skills

Problem-solving

Tools

Google Suite

Warehouse management systems

E-commerce platforms

Job description

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.

Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of. And of course, the snacks are the cherry on top!

The Role

Fairfield, NJ

Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our New York City market operation in delivering the highest quality food and beverage experience for our clients through the support of our inbound, outbound, inventory, and fulfillment operations by ensuring products are processed through our fulfillment center with operational efficiency and accuracy.

This is a full-time, on-site position based at our Fairfield, New Jersey Fulfillment Center. The schedule is Sunday through Thursday, 12:30pm to 9:00pm.

Required Attributes

Resilient

• Quickly adapts to change and maintains a positive attitude to ensure ongoing success
• Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success
• Partnering with peers in different functions within the fulfillment center
• Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions
• You surface and articulate basic problems and explore solutions within existing work projects

Ideal Experience

• Experience in warehouse roles such as inbound, outbound, inventory, fulfillment
• Experience utilizing warehouse equipment such as pallet jacks and fork lifts
• Experience using warehouse management systems, Google Suite, E-commerce, and fulfillment platforms (Shopify & Shipstation) to execute in fulfillment responsibilities
• Food and beverage industry experience
Parcel and LTL shipping experience

Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

Role Goals

• Goal #1: Achieve an inventory audit score at or above 98.5% by the end of each month, measured by our weekly inventory audits to ensure our team is processing product accurately through our fulfillment center, impacting our fill rate and market profitability
• Goal #2: Achieve a hard error percentage of 2% or lower by the end of each month, measured by our performance reporting in Tableau from quality investigations, which impact our fill rate and market profitability

What we offer

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is targeted at $20 per hour in Fairfield, New Jersey. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.