Fulfillment and Operations Enablement Manager

Best Buy; Minneapolis (MN); Hybrid; USD 82,000 - 146,000; Full time

Benefits offered by this job

Competitive pay

Excellent employee discount

Financial savings and retirement tools

Well-being support

Job summary

Best Buy seeks a Fulfillment and Operations Enablement Manager to shape and advance the F&O strategy, translating plans into actionable steps that improve customer experience and operational performance.

The role is hybrid, requiring on-site work at the Richfield, MN corporate office Monday–Thursday with Friday remote. You will drive cross-functional initiatives and build organizational capabilities across the enterprise.

Qualifications

• 5 years of experience in strategy, business operations, consulting, program management, or a related field.
• Curiosity and growth mindset with willingness to challenge assumptions and seek improvement.
• Strong collaboration, communication, problem-solving, and influencing skills with attention to detail.

Responsibilities

• Lead strategic initiatives from planning through delivery across Fulfillment & Operations.
• Identify cross-functional impacts and align stakeholders to drive outcomes.
• Create executive-ready materials including strategy presentations, reviews, roadmaps, and scorecards.
• Leverage data to identify trends and inform leadership decisions.
• Engage enterprise experts to support change and ensure sustainability.
• Lead others through change and help teams see value in transformation.
• Anticipate priorities and adapt when needed.

Skills

Strategy experience

Growth mindset

Collaboration

Communication

Problem-solving

Influencing

Attention to detail

AI tools familiarity

Education

Bachelor’s degree in business management or related field

Tools

Microsoft Copilot

Job description

Fulfillment and Operations Enablement Manager

Full time

Regular

Job Description

As Fulfillment and Operations Enablement Manager, you will shape and advance Best Buy's F&O strategy by leading initiatives that improve customer experience, strengthen operational performance, and build organizational capabilities. In this role, you will turn strategy into operational planning. You will bring clarity to ambiguity, translating complex opportunities into actionable plans and measurable outcomes. You will challenge assumptions, identify risks and dependencies, and help leaders make informed decisions. By building strong cross-functional partnerships across the enterprise, you will advance strategic priorities and accelerate business results.

This role is hybrid, which means you will be required to work on site Monday through Thursday at the Best Buy corporate office in Richfield, Minnesota. You can work virtually from home or another non-Best Buy location on Friday. The recruiter or hiring manager will provide more details during the hiring process.

What you'll do

• Lead strategic initiatives from planning through delivery, ensuring customer, operational, and organizational outcomes across Fulfillment & Operations.
• Apply enterprise thinking to identify cross-functional impacts, align stakeholders, and connect priorities to drive business outcomes.
• Create and maintain executive-ready materials, including strategy presentations, business reviews, roadmaps, scorecards, and performance updates
• Leverage data and insights to identify trends, uncover opportunities, and inform recommendations for leadership decision‑making.
• Identify, engage, and leverage enterprise experts and functions to support effective and sustainable change.
• Lead others through the change process and help them understand the value and opportunity of the change.
• Anticipate and proactively adapt when priorities evolve, shift or when dealing with ambiguous situations.

Basic qualifications

• 5 years of experience in strategy, business operations, consulting, program management, or a related field
• Demonstrated curiosity and a growth mindset, with a willingness to challenge assumptions, ask thoughtful questions, explore new ideas, and continuously seek opportunities to improve processes, performance, and customer outcomes.
• Strong collaboration, communication, problem-solving, and influencing skills, with exceptional attention to detail.

Preferred qualifications

• Bachelor’s degree in business management, supply chain management, or project management
• 1 year of experience in a large global consumer-oriented business in the retail industry, supply chain, consulting, and/or a multi-channel/multi-brand business
• Experience leveraging AI-powered productivity tools, such as Microsoft Copilot

What’s in it for you

We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers' homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

1050636BR

Brand

Best Buy

Job Category

Supply Chain Group

Job Level

Manager

81,900.00

146,050.00

Store Number or Department

900010 Corporate 1 MN

Address Line 1

City

State

Search Categories

Corporate

55423-8500

Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide. Eligibility may vary.