Fulfillment Administrator

OnPay; Atlanta (GA); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

4 weeks PTO

Medical/Dental/Vision

401(k) with company match

Job summary

OnPay, a fast-growing Atlanta-based software company, is seeking a Fulfillment Administrator to oversee printing and fulfillment operations in our hybrid office environment.

This in-office, full-time role supports both in-person and remote teammates, handles print projects, and keeps workflows running smoothly. Ideal candidates are organized, customer-focused, able to multitask, and comfortable using macOS and Google Workspace.

Qualifications

• Experience in fulfillment administration or executive support.
• Excellent customer-service mindset with clear communication.
• Able to work independently in the office.
• Strong multitasking and prioritization.
• Familiarity with macOS, Google Workspace, and common business apps.
• Highly organized, dependable, and self-disciplined with a strong work ethic.
• Willing to commute to the office full-time.

Responsibilities

• Oversee and coordinate printing operations for in-person workflows.
• Provide support for office and remote team members.
• Manage incoming and outgoing print projects, including printing and sending outgoing letters, reports, tax forms, and checks.
• Perform other related duties as assigned.

Skills

Fulfillment administration

Executive support

Customer service

Independent work

MacOS

Google Workspace

Organization

Analytical skills

Tools

Google Workspace

MacOS

Job description

About OnPay

OnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company!

OnPay.comIf you’re someone who thrives in a fast-moving environment and loves helping businesses succeed, this is the perfect time to join a high-growth SaaS company that’s redefining what payroll software should be.

About OnPayOnPay is a fast-growing software company headquartered in Atlanta, offering a modern cloud-based payroll, HR, and benefits solution for small to midsize businesses. We’re currently seeking talented and curious individuals to join our team. We want to hear from you if you are interested in joining an exciting and fast-growing company!Learn more at OnPay.comIf you’re someone who thrives in a fast-moving environment and loves helping businesses succeed, this is the perfect time to join a high-growth SaaS company that’s redefining what payroll software should be.

The RoleAs the Fulfillment Administrator, you will be responsible for managing the printing and fulfillment operations of our hybrid office environment. This role is hands-on and focused on administrative activities and providing timely support to team members. This position will be considered in-office full-time (5 days/week) and is perfect for someone who is highly organized and enjoys solving problems and ensuring things work smoothly.

What You’ll Do

• Oversee and coordinate printing operations to ensure seamless in-person workflows.
• Provide support for office and remote team members.
• Manage incoming and outgoing print projects, including printing and sending outgoing letters, reports, tax forms, and checks.
• Perform other related duties as assigned.

What You Bring

• Proven experience in fulfillment administration or executive support.
• Customer-service mindset: clear communication, patience, and professionalism when working with stakeholders.
• Comfortable working independently in the office.
• Ability to manage multiple requests and prioritize effectively.
• Familiarity with macOS environments, Google Workspace, and common business applications.
• Must be highly organized, dependable, and self-disciplined with a strong work ethic.
• Solid analytical skills, ability to learn at a fast pace.
• Must be willing to commute to the office full-time.

Why OnPay?

• Momentum that matters: We’re backed by over $100MM in new funding and scaling rapidly.
• Market-leading product: OnPay consistently ranks among the highest-rated payroll solutions, earning top marks for usability, customer satisfaction, and support.
• Remote flexibility: Work from anywhere in the U.S., or join our collaborative HQ team in Atlanta’s Ponce City Market if you reside in the Atlanta metro area.
• Competitive compensation: Base salary + bonus + stock options = real upside for high performers.
• Comprehensive benefits: 4 weeks PTO + paid holidays, Medical/Dental/Vision, Short- & Long-Term Disability, Life Insurance, Fertility Benefits, Parental Leave, and a 401(k) with company match.
• Growth culture: Join a team with deep employee benefits experience, payroll expertise, market momentum, and a genuine commitment to helping employees grow their careers.
• Client-first ethos: OnPay is built on a culture of transparency and service — from our transparent pricing to our commitment to making small business simpler.

Location & Compensation

• Atlanta HQ
• Compensation includes a pay range of $24.00 to 29.00 an hour. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Recruiting Fraud AlertTo all candidates: your personal information and online safety are top of mind for us. At OnPay, recruiters only direct candidates to apply through our official career page at careers.onpay.comRecruiters will never request payments or ask for financial account information or sensitive information like social security numbers. If you are unsure if a message is from OnPay, please email [e-mail] is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. We want candidates from multiple backgrounds and lifestyles to create a broader set of perspectives. We make all employment decisions without regard to gender, sexual orientation, gender identity, race, color, religion, age, pregnancy, national origin, veteran status, disability, or any other classification protected by applicable laws.