Fuel Sales Customer Liaison

xenergy; Oak Ridge (TN); On-site; USD 108,000 - 143,000; Full time

Benefits offered by this job

401K with match

Medical/Dental/Vision Insurance

Life Insurance

Paid Time Off

Tuition Reimbursement

Job summary

X Energy, LLC in Oak Ridge, TN, seeks a technical liaison to partner with Business Development, translating customer needs into internal asks and delivering timely engineering responses.

You will coordinate across R&D, Operations, Engineering, Regulatory, Licensing, Quality Assurance, Transportation and Legal, supporting pre- and post-contract activities.

This full-time in-office role requires a degreed engineer, 3–5 years of experience, strong communication, and willingness to travel 10–25%.

Qualifications

• Bachelor's degree in Engineering required.
• 3–5 years of relevant experience.
• Strong written and verbal communication skills.
• Ability to explain technical topics to non-specialists.
• Willingness to travel ~10–25%.

Responsibilities

• Serve as the day-to-day technical point of contact for assigned customers and BD pursuits, coordinating inputs across R&D, Operations, Engineering, Regulatory, Licensing, Quality Assurance, Transportation, and Legal.
• Support pre-contract activities: RFI/RFP responses, technical questionnaires, capability briefings, and clarification of fuel / facility / interface requirements.
• Support post-contract activities: technical issue tracking, change communication, delivery/milestones questions, and customer onboarding handoffs to delivery teams.
• Translate customer questions into scoped internal requests; synthesize cross-functional answers into clear, customer-ready responses (with appropriate review).
• Maintain a living issues/actions log for each account or opportunity; elevate risks, schedule conflicts, and open technical gaps to BD and functional leads.
• Prepare and support customer meetings (agendas, technical slides, action capture, follow‑ups).
• Build working knowledge of TRISO fuel, plant interfaces, licensing/regulatory basics, and transportation/packaging considerations sufficient to ask the right questions and route work correctly.
• Protect proprietary and sensitive information; follow company procedures for document control, export control, and external communications.
• Travel occasionally for customer visits, industry meetings/conferences, or site support as needed.
• Contribute to continuous improvement of playbooks, FAQs, and standard response packages used by BD and Sales Engineering.
• Maintain professional demeanor and behavior at all times in all forms of communication.
• Perform other duties as assigned by manager.

Skills

Technical liaison

Cross-functional coordination

Technical communication

Office tools

Travel readiness

Education

Bachelor's degree in Engineering

Tools

Microsoft Office

Job description

Job Description

Partner with Business Development as the technical liaison for prospective and contracted customers. This role translates customer technical needs into clear internal asks and returns accurate, timely answers from Engineering, Regulatory, Licensing, Transportation, and Legal - before and after a sales contract. The position is ideal for a degreed engineer who communicates well, learns quickly in a regulated nuclear environment, and wants customer-facing role.

Job Profile Tasks/Responsibilities

• Serve as the day-to-day technical point of contact for assigned customers and BD pursuits, coordinating inputs across R&D, Operations, Engineering, Regulatory, Licensing, Quality Assurance, Transportation, and Legal
• Support pre-contract activities: RFI/RFP responses, technical questionnaires, capability briefings, and clarification of fuel / facility / interface requirements
• Support post-contract activities: technical issue tracking, change communication, delivery/milestones questions, and customer onboarding handoffs to delivery teams
• Translate customer questions into scoped internal requests; synthesize cross-functional answers into clear, customer-ready responses (with appropriate review)
• Maintain a living issues/actions log for each account or opportunity; elevate risks, schedule conflicts, and open technical gaps to BD and functional leads
• Prepare and support customer meetings (agendas, technical slides, action capture, follow‑ups)
• Build working knowledge of TRISO fuel, plant interfaces, licensing/regulatory basics, and transportation/packaging considerations sufficient to ask the right questions and route work correctly
• Protect proprietary and sensitive information; follow company procedures for document control, export control, and external communications
• Travel occasionally for customer visits, industry meetings/conferences, or site support as needed
• Contribute to continuous improvement of playbooks, FAQs, and standard response packages used by BD and Sales Engineering
• Maintain professional demeanor and behavior at all times in all forms of communication.
• Perform other duties as assigned by manager.

Job Profile Minimum Qualifications

• Bachelor's degree in Engineering (Nuclear, Mechanical, Chemical, Industrial, or related engineering discipline)
• 3-5 years of relevant experience
• Strong written and verbal communication skills; ability to explain technical topics to non-specialists
• Demonstrated organization and follow-through: tracking actions, meeting deadlines, coordinating across teams
• Willingness to learn in a highly regulated nuclear / quality culture and to work under document-control and communications rules
• Proficiency with Microsoft Office / collaboration tools; comfort with structured issue tracking
• Willingness to travel occasionally (estimate ~10-25%, varies by assignment)

Location

151 Lafayette Drive, Oak Ridge, TN 37830

Work Site Expectations

5 days a week in office

Travel Expectations

up to 10-25% as needed

Hours

Standard office schedule are 8:00am-5:00pm ET, Mon-Fri

Compensation

As required by Maryland and other applicable state law, X Energy, LLC (X-energy) lists the expected compensation range for a publicly advertised job opportunity based upon the job requirements (e.g. education/training, experience, skill sets, etc.). Individual candidates who meet the job requirements for the posted position will be offered a salary within this range based on their respective levels of education/training, experience, and other qualifications unique to them. Salary ranges may vary based on the specific office location and region referenced in the posting to take into consideration differences in cost of living and may not be reflective of all regions. Please note that compensation ranges listed for US job postings reflect base salary only and do not include benefits or other incentives.

Offers within the posted salary range are commensurate with the individual's qualifications for the position, along with a view on internal equity, market data, and room for growth. The salary range for this position is:

$107,500 to $142,500

Position Job Classification

Full time - Exempt

Benefits

X Energy, LLC offers a robust benefits package that includes a 401K plan with an employer match, Medical/Dental /Vision Insurance, Life and Disability Insurance, Paid Time Off, and a Tuition Reimbursement/Professional Development policy that supports the continuing education of our employees.

An Equal Opportunity Employer. All qualified applicants will receive co