Fuel Dock Attendant/Dock Attendant

MarineMax Brand; Pensacola (FL); On-site; USD 16,531 - 24,796; Full time

Job summary

MarineMax Brand in Pensacola is seeking a Fuel Dock/Dock Attendant dedicated to delivering exceptional marina service. You will assist customers with docking, tying vessels, fuel pumping, hull washing, and general marina tasks with a smile and professional conduct.

The role emphasizes safety, accurate transaction recording, teamwork across departments, and proactive weather-prep for docks and vessels. Previous boating experience is valued; training is provided.

Qualifications

• Provide high level customer service with a welcoming image.
• Assist customers with docking and tying vessels safely.
• Operate boats within the marina.
• Maintain safety standards around fuel pumping and dock operations.

Responsibilities

• Wash and flush hulls and boat engines.
• Assist forklift drivers with proper boat placement and inventory.
• Record fuel and ship store purchases accurately.
• Coordinate with Ships Store/Marina/Parts Manager on inventory levels.
• Take proactive weather-prep steps to secure docks, vessels and customers.
• Ensure visitors have an exceptional marina experience.
• Other duties as assigned.

Skills

Customer service

Boat handling

Teamwork

Education

State Boating Safety Course

Job description

OVERVIEW

The Fuel Dock/Dock Attendant is to assist the customer with docking and tying of vessel safely and providing any other service for the customer to the best of their ability. Individuals in this position must provide a high level of customer service and present a welcoming and professional image at all time.

KEY TASKS

• Able to assist customers with docking and tying of vessels safely.
• Able to complete the State Boating Safety Course.
• Able to drive boats within the Marina.
• Able to wash and flush various hulls and boat engines.
• Able to assist Forklift drivers with proper placement of boats and inventory.
• Keep dock free of debris and clutter, including hoses and dock lines which must be stowed properly.
• Perform required tasks such as pumping fuel and operating the pump out station.
• Ensure proper recording of all fuel and ship store purchases from all customers.
• Coordinate with the Ships Store/Marina or Parts Manager to ensure proper inventory levels of fuel and ship store products.
• Take proactive approach to severe weather prevention steps to secure and protect docks, vessels, customers and marina personnel.
• Gain a complete understanding of spill containment supplies and equipment and be knowledgeable in the use of these items.
• Ensure that all visitors enjoy an exceptional customer experience at the marina.
• Other duties as assigned.

KEY RESULT AREAS

• Customer satisfaction and enthusiasm /FANS
• Acc urate accounting for transactions
• Ability to work with others
• Timely completion of work
• Establish and maintain positive relationships with all departments

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.