Fuel Center Supervisor - Customer Experience & Operations

Kroger; Portland (OR); On-site; USD 52,000 - 76,000; Full time

Job summary

Kroger is seeking a Fuel Department Supervisor to lead daily fuel and kiosk operations, ensure a safe, clean environment, and deliver outstanding customer service.

You will manage inventory, train associates on CAO, and oversee fuel delivery, sales, safety compliance, and accurate reporting to support store goals.

The role requires strong communication, math skills, and the ability to handle stressful situations in a fast-paced retail setting.

Qualifications

• Effective communication skills required.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Assist in store/department budget, and P&L reviews.
• Participate in the inventory process.
• Train department associates on inventory/stocking and CAO.
• Responsible for fuel delivery and documentation of fuel inventory.
• Process fuel, merchandise, and lottery sales quickly and accurately.
• Follow opening and closing procedures for Fuel center.
• Maintain till according to company policy.
• Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, and money drops.
• Comply with safety procedures and identify unsafe conditions to management.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Maintain state, local and company compliance reports and logs.
• Complete incident and security reports.
• Clean up spills and complete Fuel Spill Report.
• Maintain knowledge of emergency plans numbers and procedures.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft or fraud.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Stock and inventory merchandise in kiosks.
• Clean and maintain kiosk and equipment as well as fuel dispensers, vending machines, trash receptacles, customer surfaces, and parking area outside the kiosk
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Effective communication

Stress management

Basic math

Education

High School Diploma or GED

Tools

CAO (Computer Assisted Ordering)

Job description

Kroger is seeking a Fuel Department Supervisor to lead daily fuel and kiosk operations, ensure a safe, clean environment, and deliver outstanding customer service.

You will manage inventory, train associates on CAO, and oversee fuel delivery, sales, safety compliance, and accurate reporting to support store goals.

The role requires strong communication, math skills, and the ability to handle stressful situations in a fast-paced retail setting.