FUEL CENTER/LEAD CLERK

Kroger Family of Companies; Caldwell (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Co. is seeking someone to oversee the Fuel department, ensuring safe, efficient service and adherence to quality standards. You will supervise daily activities, support store management, and lead inventory and cash handling processes.

The role emphasizes customer service, safety, and accurate transaction processing, with responsibilities spanning from opening/closing procedures to filing compliance reports.

Qualifications

• Clear communication with customers and team members
• Ability to stay calm and handle pressure
• Basic arithmetic for transactions and counting

Responsibilities

• Assist store management with budget reviews and financial reports.
• Participate in inventory process and note discrepancies.
• Train department associates on inventory/stocking and CAO.
• Manage fuel delivery and fuel inventory documentation.
• Process fuel, merchandise, and lottery sales accurately and quickly.
• Follow opening and closing procedures for Fuel center.
• Maintain till and perform cashier functions.
• Follow safety procedures and report unsafe conditions to management.
• Reinforce safety programs and notify on safety risks.
• Maintain compliance logs and incident reports.
• Clean spills and complete Fuel Spill Reports.
• Know emergency plans and procedures.
• Report accidents and any theft or fraud.
• Perform preventive maintenance and inspect equipment.
• Stock and inventory merchandise in kiosks.
• Keep kiosks and fuel dispensers clean and functional.
• Perform essential job functions with/without accommodations.

Skills

Effective communication

Stress management

Basic math

Education

High School Diploma or GED

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Fuel department. Support the day-to-day functions of the Fuel operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports

• Participate in the inventory process

• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory

• Train department associates on inventory/stocking and Computer Assisted Ordering (CAO)

• Responsible for fuel delivery and documentation of fuel inventory

• Process fuel, merchandise, and lottery sales quickly and accurately

• Follow opening and closing procedures for Fuel center

• Maintain till according to company policy

• Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, and money drops

• Comply with safety procedures and identify unsafe conditions to management

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

• Maintain state, local and company compliance reports and logs

• Complete incident and security reports

• Clean up spills and complete Fuel Spill Report

• Maintain knowledge of emergency plans numbers and procedures

• Notify management of customer or employee accidents

• Report all safety risks, or issues, and illegal activity, including robbery, theft or fraud

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

• Stock and inventory merchandise in kiosks

• Clean and maintain kiosk and equipment as well as fuel dispensers, vending machines, trash receptacles, customer surfaces, and parking area outside the kiosk

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

Effective Communication Skills

Ability to handle stressful situations

Knowledge of basic math (counting, addition, and subtraction)

QUALIFICATIONS Desired

High School Diploma or GED

Any fuel experience