Fuel Center Clerk

Kroger Family of Companies; Tennessee; On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies fuel center team member position seeks a personable Associate to assist customers, operate the cash register, and maintain cleanliness and safety in the fuel area. You will complete daily tours, fill incident reports, and support corporate safety and security standards.

The role emphasizes teamwork, honesty, integrity, and the ability to work in a fast-paced environment while following procedures and helping customers and colleagues in a respectful manner.

Qualifications

• Familiar with industry terms and processes.
• Able to work in a fast-paced environment.
• Able to work without direct supervision.

Responsibilities

• Model Customer First behavior and drive service excellence.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain department cleanliness.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Follow safety guidelines and standards.
• Promote and follow company initiatives.
• Know emergency plans and procedures.
• Work cooperatively in high-paced, stressful environments.
• Manage conflicts constructively.
• Maintain honesty and integrity regarding customer and business information.
• Follow directions and seek assistance as needed to resolve customer and business issues.
• Provide support to minors, individuals with special needs, and older adults.
• Must be able to perform essential functions with or without accommodation.

Skills

Customer service

Cash handling

Safety

Fast-paced

Teamwork

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

• Familiarity with industry/technical terms and processes
• Ability to work in a fastpaced environment
• Ability to work without direct supervision

Desired

• Any related experience
• Knowledge of company policies, procedures, and organizational structure