Fuel Center Clerk

Kroger; Omaha (NE); On-site; USD 17,000 - 25,000; Full time

Job summary

The Kroger Co. operates a fuel center role focused on assisting customers, pumping gas, and handling cash transactions. You will be responsible for maintaining cleanliness, safety, and accurate reporting while representing our values of respect, honesty, and integrity.

This position involves daily site inspections, incident reporting, and assisting a diverse customer base, including minors and seniors, in a fast-paced environment. Strong teamwork and adherence to policy are essential.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean fuel spills and file Fuel Spill Report.
• Restore displays and keep the department clean.
• Perform cashier duties.
• Answer phone calls.
• Follow corporate policies.
• Follow safety guidelines and standards.
• Promote and follow company initiatives.
• Know emergency numbers and procedures.
• Work cooperatively in a fast-paced, sometimes stressful environment.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Assist diverse customers including minors and seniors.
• Capable of performing essential duties with or without accommodation.

Skills

Industry terms

Fast-paced work

Self-supervised

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

Desired

• Any related experience
• Knowledge of company policies, procedures, and organizational structure