FUEL CENTER/CLERK

Kroger Family of Companies; Elkhart (IN); On-site; USD 25,000 - 31,000; Full time

Job summary

Kroger Family of Companies is seeking a fuel center associate to assist customers, operate the cash register, and ensure a clean, organized service area. The role requires attention to safety policies and the ability to respond to incidents with accurate reporting.

Responsibilities include pumping gas, maintaining displays, and providing friendly, efficient service in a fast-paced environment. Training on company procedures will be provided to maintain high standards of customer care.

Qualifications

• Experience in customer service is preferred.
• Ability to handle cash transactions accurately.
• Strong communication and interpersonal skills.
• Ability to manage conflict in a calm, cooperative manner.

Responsibilities

• Assist customers and manage cash register.
• Maintain neatness and cleanliness of the fuel center.
• Recover stock and maintain incident and security reports.
• Follow safety guidelines and company policies.

Skills

Customer service

Cash handling

Communication

Conflict resolution

Tools

POS system

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service

• Pump gas

• Complete daily tour and inspection

• Fill out incident and security reports

• Clean up fuel spills and complete Fuel Spill Report

• Recover displays; maintain cleanliness of department

• Perform cashier functions

• Answer telephones

• Comply with corporate policies

• Comply with all safety guidelines and standards

• Promote and follow company initiatives

• Maintain knowledge of emergency plans numbers and procedures

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS MINIMUM

• Familiarity with industry/technical terms and processes

• Ability to work in a fastpaced environment

• Ability to work without direct supervision

DESIRED

• Any related experience

• Knowledge of company policies, procedures, and organizational structure